Software Engineering SMTS, Salesforce
Role summary
Salesforce is seeking a Senior Member of Technical Staff (SMTS) to design, develop, and deliver high-quality Salesforce solutions. This hybrid role, based in San Francisco, New York City, or Dallas, requires 8+ years of experience in the Salesforce ecosystem. Key responsibilities include implementing complex solutions across Sales Cloud and Service Cloud, developing with Apex, LWC, and AI features, and designing integrations using APIs and event-driven patterns. The SMTS will also troubleshoot platform issues, leverage AI development tools, and collaborate with cross-functional teams. Experience with test automation, CI/CD, and Agile methodologies is essential. Preferred skills include Salesforce DX and MuleSoft.
## Description
Software Engineering SMTS, Salesforce
Office hybrid in San Francisco, New York City or Dallas
As a Senior Member of Technical Staff (SMTS), you will be a key technical contributor who designs, develops, and delivers high-quality Salesforce solutions. This role combines deep technical expertise with collaborative problem-solving to drive innovation and business impact. You will take ownership of complex technical challenges and implement scalable solutions that align with enterprise objectives.
What You'll Do
*Technical Design & Development*
- Design and implement complex Salesforce solutions across Sales Cloud, Service Cloud, and custom applications
- Develop solutions using Agentforce, Agent Builder, and AI-driven Salesforce capabilities
- Build sophisticated automation using Flow Builder, including orchestration, screen flows, and auto-launched flows
- Write clean, efficient, and well-documented Apex code following platform best practices and design patterns
- Design integration solutions using REST APIs, Platform Events, Change Data Capture, and infrastructure discovery tools
*Platform Innovation & Optimization*
- Analyze Salesforce releases and proactively recommend features that add business value
- Troubleshoot complex platform issues using deep understanding of Salesforce architecture, order of execution, and governor limits
- Leverage AI-assisted development tools (e.g., Cursor, GitHub Copilot, Agentforce) to accelerate delivery and enhance code quality
- Utilize advanced developer tools including Apex Log Analyzer, Query Plan Tool, and Event Monitoring
*Collaboration & Leadership*
- Partner with Business, Product, Architecture, Engineering, and QA teams to deliver scalable, high-performance solutions
- Participate in solution design sessions, providing technical recommendations and architectural input
- Collaborate on roadmap planning and contribute to architectural decision-making
- Mentor and develop team members through knowledge sharing and code reviews
- Contribute ideas and feedback across the team's portfolio of projects
*Specialized Focus Areas*
- Design hierarchical data models and self-referential relationships for Configuration Item (CI) dependency mapping
- Implement ITIL Service Configuration Management principles
- Build automated data reconciliation and normalization rules
What You'll Bring
*Required Experience & Skills*
- 8+ years of hands-on experience in the Salesforce ecosystem with demonstrated independent delivery
- Advanced proficiency in Apex development, including triggers, batch processing, queueable Apex, and asynchronous patterns
- Strong expertise in Agentforce, Agent Builder, and Salesforce AI features
- Experience with Lightning Web Components (LWC) and the Lightning UI framework
- Proficiency in REST/SOAP APIs, web services, and integration patterns (event-driven, batch, real-time)
- Deep understanding of Salesforce platform fundamentals: data model, security model, order of execution, and governor limits
- Experience with test automation (Apex tests, integration testing, regression automation)
- Solid experience with Sales Cloud and Service Cloud configuration and customization
- Proficiency with Git, modern IDEs (VS Code, IntelliJ, Eclipse), and CI/CD tools (Jenkins, GitHub Actions, GitLab CI)
- Experience with Agile methodologies (Scrum, Kanban)
- Relevant Salesforce certifications (Platform Developer I & II, Administrator)
*Preferred Experience & Skills*
- Experience with Salesforce DX, scratch orgs, and CLI tools
- Familiarity with MuleSoft AnyPoint Platform for enterprise orchestrations
- Experience with managed packages, unlocked packages, or AppExchange development
- Knowledge of CMDB and ITIL Service Configuration
For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Sample Informatica interview questions
- 1
What are the key components and considerations in designing a low-latency cloud monitoring system?
system designmedium - 2
Decode Ways Determine the number of valid ways to decode a string of digits. Input: s = "10" Output: 1 Explanation: The string can only be decoded one single way, as the sequence '10' maps exclusively to the letter 'J'.
codingmedium - 3
Find the majority element in an array. Given an array of size n, find the majority element. The majority element is the element that appears more than ⌊n / 2⌋ times. You may assume that the majority element always exists in the array. Input: nums = [3, 2, 3] Output: 3 Explanation: The number 3 appears 2 times, which is strictly greater than n/2 (1.5).
codingmedium
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