On The Ground Specialist (Contractor)
Role summary
The On the Ground Specialist (Contractor) is a temporary, client-facing role focused on ensuring the operational success of Caper Carts in new retail stores. Responsibilities include engaging with store teams, providing on-site observation to identify and resolve operational challenges, and acting as a liaison between local stores and Caper's operations teams. The role involves technical troubleshooting, utilizing performance metrics for continuous improvement, and documenting processes. This position requires a minimum of 3 years of retail experience, strong communication skills, and flexibility to travel within Maryland. The role emphasizes autonomy, a customer-focused approach, and a collaborative attitude, with a passion for retail technology and operational excellence.
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
The On the Ground Specialist (Contractor) is responsible for in-store operational success as we bring Caper Carts to new retail stores. In this client-facing role, your on-the-ground presence in partner grocery stores will be pivotal to planning and launching new pilots while also collaborating remotely with Caper’s operations, product, and business teams for enduring performance.
This role will be a temporary contractor role for up to 3 months with the ability to extend if required. This is a unique opportunity for individuals with a passion for retail, technology, and continuous improvement to impact our operations at the grassroots level.
Location: Various locations within Maryland (must be willing to travel to multiple store locations)
Caper builds smart shopping carts powered by deep learning and computer vision to enable a seamless grab-and-go retail experience. Caper’s unique technology is a plug-and-play solution that does not require retail store renovation, operational overhaul, heavy computing, and endless image labeling & training. Retailers simply purchase smart shopping carts and the entire store is upgraded with cashierless capabilities!
Caper is one of the fastest-growing retail automation technology products in the market, costs less than 1% of our competition’s infrastructure and is already widely adopted in the marketplace. Our cross-functional team solves challenging problems in ways that our customers love.
About the Job
About You
Minimum Qualifications
Preferred Qualifications
Hourly Rate -
Sample Instacart interview questions
- 1
Write a SQL query to sum the number of rides and deliveries completed for each zip code using?
technicalmedium - 2
Write a SQL query to identify the least efficient driver in terms of deliveries per time spent
codingmedium - 3
What metric would you want to know about Instacart
metrics analyticsmedium
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