Director, Infrastructure Engineering

Location:
Hybrid- Boston (2 days a week in our Boston Office)
Status:
Permanent
Package:
Competitive Salary, Remote/Home Working (with one-off allowance), Flexible Working, (2 Days in the office for our Hybrid workers) Development & Opportunity (Personal & Technical), Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Long Term & Short-Term Disability Insurance, Generous 401K (matching) Plan, Flexible Spending Account, Health Savings Account, 15 Days' Vacation + Plus Public Holidays + Buy and Sell Scheme.
At Instem, you’ll empower pharmaceutical companies, CROs, government agencies, academic institutions, by providing cutting-edge SaaS solutions and consultancy services designed to help researchers make discoveries, and to accelerate and advance their research programs.
You’ll work with technology that supports over 50% of global drug discovery and is trusted by leading pharmaceutical, biotech and CRO organisations worldwide.
The Director, Infrastructure Engineering is responsible for managing existing Infrastructure and delivering commercially viable SaaS/Managed Hosting solutions, supporting the strategic direction of the company, whilst maintaining appropriate levels of security and meeting regulatory standards for our industry.
Our Culture & Work Environment
You’ll be part of a friendly, solutions-focused environment within a global business of over 400 people. Here, you’ll experience a high-performance culture balanced with genuine flexibility - we trust you to take ownership, deliver meaningful results, and work in a way that suits you.
You’ll be encouraged to grow, share your ideas, and make a real impact. We’re passionate about creating a place where you can develop your skills, contribute confidently, and succeed in your career.
Why join us as a Director, Infrastructure Engineering?
You are responsible for developing and maintaining a high performing team that will support the SaaS/Managed Hosting business continued growth and drive to use industry leading technology.
What You’ll Be Doing

• Contribute to, deliver, and maintain the Cloud strategy for customer Datacenter Services that leverages available technologies and supports the commercial success of the business.
• Help define and manage Instem’s transition from hosted Infrastructure to Cloud-centric IaC operations
• Deliver on Datacenter Services margin targets to contribute Instem’s profitability
• Review, develop, and agree on plans and supporting metrics for initiatives and programs that will help achieve department and business goals
• Cost management for the Department
• Develop and maintain relationships within the general business, life sciences and relevant governance communities to support excellence for Datacenter Services Solutions
• Be an influential member of the Clinical Technology leadership team
• Drive Security and Regulatory Compliance with our SaaS/Managed Hosting solutions
• Influence the direction of the systems technology based on industry exposure/trends
• Ensure the delivery and adherence to SLAs within a skilled Datacenter services organization
• Provide guidance and expertise in the development and maintenance of the Instem SaaS/Managed Hosting customer contracts
• Adherence to the Company’s Quality Management System to ensure that all work is handled Securely, Professionally and Diligently
• Support quality assurance activities related to US based audits and global matters where SaaS Cloud and Infrastructure are concerned in a Quality Assurance Consultant role

What We’re Looking For

• Expertise in IT/Cloud-Based technologies with at least 10 years successfully managing a Global Cloud Solution.
• Established experience in managing Information Security in a Cloud-based environment
• A deep understanding of Regulatory Guidance in the early healthcare industry
• Experience delivering and maintaining validated computerized systems
• Several years experience overseeing high calibre IT Datacenter services teams
• Experience managing a commercial Cloud-based solution.

What We Offer
We invest in you because you’re at the heart of our success. Depending on your location, you’ll have access to a range of benefits, including:

• Comprehensive Healthcare (Medical, dental, vision, life, and more)
• Comprehensive wellbeing and support initiatives
• Clear career pathways to support you with getting to the next level
• Pro-rated and immediate vacation days
• Continuous training and development
• Generous retirement plans

Ready to Make a Difference?
Join a team that values your perspective and supports your growth, while helping shape the future of life sciences. Apply now - we’d love to hear from you, and our Talent team will be in touch.
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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