Integrated Resources, Inc ( IRI ) Verified
Staffing and Recruiting, Information Technology, Consulting
Associate Data Analyst
Fair Lawn, New Jersey, United StatesOnsiteContractPosted 3 days agoVisa sponsorship available
Compensation estimateAI
See base, equity, bonus, and total comp estimates for this role — free, no credit card.
Sign up to see compensation estimateThis will be an onsite position, and only local candidates will be considered for this opportunity.
Job Description:
Essential Duties and Responsibilities:
- Process supplier and/or GBS inquiries and escalations
- Prioritize urgent inquiries and provide timely responses
- Resolve supplier issues independently whenever possible
- Utilize FAQs and internal resources to support issue resolution
- Route escalations to appropriate responsible parties
- Build and maintain responsible party contact directories
- Monitor inquiry flow through centralized mailbox systems
- Track inquiry resolution through completion
- Follow up consistently with stakeholders to ensure timely closure
- Prepare daily and weekly reports on inquiries and resolution status
- Collaborate with GBS teams and suppliers across multiple countries
- Support supplier onboarding and purchase system transaction processes
Minimum Requirements:
- Strong English communication skills required
- Spanish language skills are a plus
- Strong problem-solving and interpersonal skills
- Customer-oriented work experience
- Ability to manage multiple priorities effectively
- Strong organizational and communication skills
Technical Skills:
- Microsoft Outlook
- Microsoft Teams
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
Preferred Qualifications:
- Experience supporting procurement or supplier operations
- Experience handling escalations and inquiry management
- Experience working in shared services or global business support environments
Similar roles
- Associate Data AnalystApplied Information Sciences · Clarksburg, West Virginia, United States · Onsite
Associate Data AnalystBJU Press · Greenville, South Carolina, United States · Onsite
Associate Data AnalystDolese Bros. · Oklahoma, Oklahoma, United States · Hybrid
Associate Data AnalystSpectrum Business · Greenwood Village, Colorado, United States · Onsite
Associate Data AnalystAbbVie · Arizona, United States · Onsite