Program Manager DOL OFLC-Case Processing & Operational Support

Washington, District of Columbia, United StatesHybridFull TimePosted 2 months agoVisa sponsorship available

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Role summary

Interactive Government Holdings (IGH) is seeking a Program Manager to oversee case processing and operational support services for the US Department of Labor, Office of Foreign Labor Certification. This role involves managing a range of functions including mailroom, data entry, application review, case archiving, records management, and helpdesk support. The Program Manager will ensure services meet contract standards, driving administrative efficiencies and cost savings. While most work is remote, some on-site presence at the Frances Perkins Building in Washington, DC is required. The role operates within standard Federal Government business hours.

Organization

Established in 2006, Interactive Government Holdings, Inc. (IGH) is a leading professional services and technology provider to the Federal Government. Our mission is to serve uniformed service members globally and their support systems locally. We utilize strategy, data science, and technology to make the programs we execute more efficient for the people our programs serve. IGH has a national and international program staff and a corporate headquarters located in Springfield, Virginia. We are proud of our ability to shape tomorrow while ensuring all active-duty personnel and reservists can carry out their critical missions and tasks today.

Job Description

Interactive Government Holdings *(IGH)* is seeking qualified, trained and capable individual to serve Program Manager for the Case Processing and Operational Support Contract with the US Department of Labor, Office of Foreign Labor Certification.

Case processing and operational support services include a wide array of functions such as mailroom, data entry, preliminary application review and case processing, case archiving, records management, helpdesk, and related support services.

These services must be performed to the standards in the Performance Work Statement for this contract. Services performed must provide the best value to the Government and help achieve administrative efficiencies, cost savings, and interoperability strategies across the OFLC’s employment-based immigration programs.

Hours of operation are from 8:00 am – 4:30 pm Monday through Friday except Federal Holidays.

Most of the work will be performed remotely; however, some work must be performed on-site at the Frances Perkins Building, 200 Constitution Avenue NW, Washington, DC 20210

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