Senior Staff Product Manager - Digital Experimentation
Role summary
Intuit is seeking a Senior Staff Product Manager to lead digital experimentation initiatives for its QuickBooks ecosystem. This role focuses on driving platform growth and commercialization by developing and executing customer-focused experiments that create tailored experiences. The Product Manager will translate assumptions into data through rigorous test plans, leverage data and AI/ML to inform dynamic customer journeys, and present strategic opportunities to executive leadership. Key responsibilities include identifying new opportunities through research, maintaining team momentum, and analyzing customer feedback and market trends. The ideal candidate has 8+ years of product management experience with a strong track record in developing and deploying experiments at scale, excellent data analysis skills, and the ability to influence stakeholders.
Overview
Intuit’s mission is to power prosperity around the world by helping small and medium sized businesses succeed. Millions of entrepreneurs globally rely on Intuit products to manage their business finances, find customers and grow with confidence. We make sure our customers get the most from Intuits product ecosystem by unleashing the power of our products, business insights and gaining the confidence needed to prosper
Overview
Customers tell us often that they know how to run their business, but struggle with accounting and how to track and understand their financials. Our team exists to solve this problem, being the source of truth for all existing and potential customers to answer these critical questions, find the right product and help them get the most out of the QuickBooks ecosystem for their business.
Today, our QuickBooks Learn & Support site is the destination for nearly 40M people who use our product knowledge content 60M times every year.
To help lead the next chapter we are looking for a Senior Staff Product Manager to lead experimentation at scale to create velocity of platform growth and commercialization through customer focused experimentation that will deliver dynamic tailored experiences for our customers and grow the business.
**Responsibilities**
- Turn assumptions into data through creation and rigorous execution of detailed test plans that will bring clarity and direction to roadmaps with intention
- Leverage data and AI/ML to create clear customer journeys and personas that inform and drive dynamic experiences tailored to them
- Deliver data backed plans, recommendations and strategic opportunities to senior end executive leaders across Intuit
- Identify new opportunities based on customer and competitive research, industry trends and best practices
- Create and maintain momentum, helping teams move forward swiftly and with rigor, a learning mindset, and a bias toward action
- Continuously monitor and analyze customer feedback, market trends, and usage data to identify opportunities for improvements and new feature development
**Qualifications**
- 8+ years designing and delivering world-class software products in a Product Management role with a proven track record developing and deploying customer backed experiments at scale
- Operates with high agency with bias towards action as a driver
- Insanely curious, with a strong desire to learn and continuously improve
- Technical Product Management experience working with engineering. AI & ML experience in product offerings/experiences a plus
- Strong ability to analyze and interpret data to inform decision making
- Energized by working across multiple partnerships and strong influencing skills
- Has a 'can do' attitude with an entrepreneurial mindset and is comfortable working in a fast-paced, ambiguous environment
- Bachelor’s degree required with a focus in computer science, business administration or related field. An MBA is preferred. Equivalent experience will be considered.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
Bay Area California: $196,500 - $266,000
Southern California: $179,000 - $242,500