Director of Site Reliability Engineering

### Who you are
- At least 15 years of experience building and leading SRE/DevOps organizations operating multi-tenant SaaS at scale on AWS, Azure, or GCP
- Deep technical knowledge of cloud infrastructure architecture, networking, containers, and secure-by-default platform guardrails
- Proven ability to run production for global enterprise/federal customer bases, including tenant isolation and data residency considerations
- AI-ready operations experience for networking SaaS, including streaming telemetry pipelines and closed-loop automation
- Experience with Juniper Mist AI or similar large-scale networking SaaS platforms is strongly preferred
- Knowledge of AI-native networking concepts such as service-level expectations (SLEs) and proactive anomaly detection
- Security and resilience mindset aligned to Zero Trust designs and continuous telemetry policy enforcement
- Hands-on experience operating SaaS products for networking/security domains where customer impact is tied to network behavior
- Executive communication strength, with the ability to present SLO posture, incident learnings, and risk to leadership

### What the job involves
- We are looking for a Director of SRE. As a Director of SRE, you'll be part of a cross-functional team whose mission is to lead IonQ on its journey to build the world's best quantum computers to solve the world's most complex problems
- In this role, you will build and lead SRE/DevOps organizations operating multi-tenant SaaS at scale on AWS, Azure, and GCP
- You will be responsible for production ownership of availability, latency, incident response, and capacity management while implementing an SRE operating model using SLOs/SLIs and error budgets. Your leadership will bridge the gap between cloud infrastructure architecture and AI-ready operations to ensure a secure-by-default platform for our product teams
- Build and lead SRE/DevOps organizations operating multi-tenant SaaS at scale on AWS/Azure/GCP, including production ownership for availability, latency, incident response, DR, and capacity management
- Architect cloud infrastructure focusing on networking (VPC/VNet, routing, private connectivity), compute, containers/orchestration, and data platforms
- Implement SRE operating models using SLOs/SLIs and error budgets to balance reliability and delivery velocity
- Drive CI/CD and release engineering leadership, ensuring safe progressive delivery (canary/blue-green), automated rollbacks, and measurable deployment health
- Scale Infrastructure-as-Code (IaC) and platform automation through "golden pipelines," standardized modules, and secure-by-default guardrails
- Lead cross-functional execution across Product, Engineering, Security, Support, and Customer Success while setting clear ownership boundaries
- Own organizational planning, including hiring, team topology, on-call models, budget, and vendor strategy
- Establish a culture of operational excellence through blameless postmortems, corrective-action tracking, and toil reduction