Program Manager, ProServe
Role summary
This strategic Program Manager role focuses on leading complex IT programs within a cloud services partner environment. The position requires a strong foundation in cloud technologies and modern IT practices, with responsibilities including end-to-end program management, cross-functional team coordination, and client relationship management. The ideal candidate will have at least 10 years of IT program management experience, expertise in various project management methodologies, and a solid technical understanding of cloud, data, AI, and application development domains. This role emphasizes driving collaboration, ensuring delivery excellence, and achieving measurable business outcomes in a fast-paced, innovation-driven setting.
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Program Manager, ProServe in United States.
This is a strategic and highly visible role where you will lead complex IT programs while acting as a key liaison between internal teams and a major cloud services partner. You will oversee the full lifecycle of multiple engagements, ensuring alignment across opportunity intake, staffing, and delivery execution. With a strong foundation in cloud technologies and modern IT practices, you will drive collaboration across distributed teams and help deliver high-impact solutions for clients. This role combines program leadership, technical insight, and stakeholder management in a fast-paced, innovation-driven environment. It’s an excellent opportunity for a seasoned program manager who thrives on ownership, cross-functional coordination, and delivering measurable business outcomes.
Accountabilities
- Act as the primary point of contact between internal teams and cloud service stakeholders, ensuring seamless communication and alignment across all engagements
- Lead end-to-end program management activities, including scope definition, scheduling, resource planning, budgeting, and risk management
- Coordinate opportunity intake, staffing, and delivery readiness to ensure successful project execution
- Partner with technical and practice leaders to allocate appropriate resources across cloud, data, AI, and application development domains
- Monitor project performance, utilization, and key delivery metrics, providing regular updates and insights to leadership
- Facilitate cross-functional collaboration across sales, delivery, and technical teams to improve execution quality and win rates
- Oversee engagement kickoff, onboarding, and ongoing delivery, ensuring clarity of roles and expectations
- Identify risks, capacity gaps, and operational challenges, proactively escalating and resolving issues
- Develop and maintain program roadmaps, documentation, and playbooks to standardize processes and improve efficiency
- Manage client relationships, ensuring a consistent, high-quality delivery experience and successful outcomes
Requirements
- Bachelor’s degree or equivalent experience in a relevant field
- Minimum of 10 years of experience in IT program or project management within consulting or technology environments
- Strong expertise in project management methodologies, including Agile, Scrum, Kanban, and Waterfall
- Proven ability to manage complex, multi-stream programs with cross-functional and distributed teams
- Solid technical understanding of cloud platforms, application development, DevOps, data, and AI domains
- Experience with project management and collaboration tools such as Jira, Confluence, Microsoft Project, or similar platforms
- Excellent communication, stakeholder management, and leadership skills, with the ability to influence at all levels
- Strong analytical, problem-solving, and organizational capabilities
- Experience working in client-facing roles with a focus on delivery excellence and relationship building
- Ability to manage multiple engagements simultaneously and adapt to changing priorities
- Willingness to travel up to 25% as needed
Preferred Qualifications
- PMP or equivalent project management certification
- Experience with major cloud platforms such as AWS or Azure
- Strong business acumen and strategic mindset
- Demonstrated ability to drive process improvements and operational efficiency
- Passion for emerging technologies and continuous learning
Benefits
- Competitive salary and performance-based incentives
- Comprehensive health, dental, and vision insurance coverage
- Flexible, remote-friendly work environment
- Opportunities for professional growth, certification, and continuous learning
- Exposure to cutting-edge technologies and large-scale transformation programs
- Collaborative and innovation-driven culture
- Paid time off and work-life balance initiatives
How Jobgether Works
We use an
AI-powered matching process
to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?
Data Privacy Notice:
By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
