ServiceNow Test Engineer

Job ID: 2610393
Location:
Bethesda, MD, US
Date Posted:
2026-03-19
Category:
Engineering and Sciences
Subcategory:
Test Engineer
Schedule:
Full-Time
Shift:
Day Job
Travel:
Yes - 10% of the time
Minimum Clearance Required:
TS.SCI\_wPoly
Clearance Level Must Be Able to Obtain:
None
Potential for Remote Work:
ORA\_ON\_SITE
Description
SAIC is seeking a highly skilled ServiceNow (SNOW) Tester to support the IC Customer. The selected candidate will play a key role in testing and validating SNOW applications, workflows, and solutions to ensure seamless functionality and mission-critical performance.
This role requires hands-on experience with automated testing methods for SNOW platforms, deep attention to detail, and the ability to collaborate effectively with cross-contracting teams supporting parallel initiatives. The ability to work in a dynamic environment and maintain strong stakeholder relationships is essential.
Primary Responsibilities:

• Conduct comprehensive testing of SNOW applications and workflows to identify, document, and escalate bugs and issues across all SNOW modules and functionalities.
• Develop and execute automated testing scripts for SNOW platforms, ensuring consistent performance and minimizing manual testing cycles.
• Validate SNOW design and development solutions, ensuring workflows adhere to specified requirements and align with organizational best practices.

Process Improvement & Quality Assurance:

• Define and refine testing procedures, approaches, and best practices to optimize testing processes and improve reliability and functionality of workflows.
• Collaborate closely with developers and stakeholders to confirm issue resolution and retest systems to ensure fixes are implemented effectively.
• Track and report test results, providing metrics and insights directly to leadership to guide improvements and upgrades to the SNOW platform.

Collaboration Across Teams:

• Work closely with contractors on multiple contracts and across teams to ensure seamless testing integration for interconnected systems and workflows.
• Participate in technical exchange meetings, reviews, and design workshops to ensure testing aligns with program objectives and stakeholder expectations.
• Build relationships with cross-functional teams, administrators, and leadership to ensure transparency, communication, and efficient testing processes.

Qualifications
Basic Qualifications:
TS/SCI With Polygraph Is REQUIRED
Experience & Skills:

• Minimum of 13 years of professional experience, with demonstrated expertise in testing SNOW applications and workflows.
• Strong experience with automated testing tools and methodologies, particularly for SNOW platforms.
• Exceptional problem-solving skills, with attention to detail when identifying, documenting, and tracking software defects.
• Interpersonal & Teamwork Skills:
• Ability to collaborate across contracting teams, fostering cohesion while contributing to the success of parallel initiatives.
• Adept at explaining complex testing procedures and results to non-technical stakeholders and leadership.
• A proactive communicator who can anticipate challenges and navigate dynamic workflows across multiple teams.

Preferred Qualifications:

• Familiarity with Intelligence Community (IC) environments, including workflows and mission-critical IT systems.
• Strong understanding of SNOW modules and capabilities, including workflow automation and integration best practices.
• Experience using testing management tools such as Automated Test Framework, or other tools suited to automated SNOW application testing.
• Relevant certifications in SNOW or testing-related areas, such as Certified Application Specialist (SNOW) or ISTQB Foundation Level Certification in Software Testing.

Target salary range: $200,001 - $240,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
SAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. SAIC is Redefining Ingenuity through its deep customer and domain knowledge to enable the delivery of systems engineering and integration offerings for large, complex projects. SAIC's approximately 15,000 employees are driven by integrity and mission focus to serve customers in the U.S. federal government. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $4.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see .