Lead SRE

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Job Title: Lead Integration & Observability Specialist (SRE Lead)
Location: McKiney, TX (Hybrid role)
Client: NTT DATA / Globe Life Insurance
Job Summary:
We are seeking a
Lead Integration & Observability Specialist
to design, implement, and lead
enterprise observability and reliability solutions
, while supporting cloud-based integration platforms on
AWS/Azure
. The role focuses on monitoring, automation, and operational readiness of applications, APIs, data pipelines, and messaging systems.
This is a
hands-on technical leadership role
with mentoring and solution ownership responsibilities.
Key Responsibilities

• Lead the implementation of enterprise observability for applications, APIs, services, batch jobs, and data pipelines.
• Design and standardize monitoring, alerting, logging, metrics, and health checks across distributed systems.
• Integrate observability platforms with incident management and automation tools to support proactive issue detection and remediation.
• Support reliability and availability of integration platforms built on AWS/Azure
• Perform advanced troubleshooting using logs, metrics, and traces to resolve production issues.
• Define operational readiness standards and non-functional requirements.
• Mentor engineers on observability best practices and platform usage.
• Collaborate with product, support, and operations teams to improve service stability and delivery.

Required Skills (Mandatory)

• 15+ years of overall IT experience
• 7+ years of relevant experience in Observability / Monitoring / Reliability Engineering
• Strong hands-on experience with enterprise observability tools, such as:

• Instana, Dynatrace, AppDynamics, Prometheus, Grafana

• Expertise in:

• Monitoring and alerting design
• Log management and analysis
• Metrics and distributed tracing
• Health checks and SLO/SLI concepts

• Experience monitoring AWS/Azure workloads
• Strong troubleshooting and incident analysis skills
• Experience defining operational and non-functional requirements
• Technical leadership and mentoring experience
• Automation and ITSM integration (ServiceNow workflows, incident automation)
• CI/CD and release management exposure
• Cloud integration and messaging exposure
• Automation and ITSM integration (ServiceNow workflows, incident automation)