PAS(Pension Administration System) Product Manager
Role summary
The Pension Administration System (PAS) Product Manager is a business-oriented product and platform leadership role focused on defining the 'what' for the PAS platform. This individual will translate business needs into clear requirements, own the product roadmap and delivery prioritization, and drive process improvements within the software development lifecycle. The role requires strong skills in product roadmap development, requirements definition, UAT, and cross-functional coordination with various business and IT stakeholders. While deep pension administration expertise is preferred, it is not mandatory. The ideal candidate has a proven track record of building or transforming products, not just managing steady-state operations, and is comfortable with ambiguity.
- Hours 8-5 pm PST
- Schedule - Hybrid preferred (local to Oakland, CA), currently 2 days in office
The ideal candidate has built or transformed something — not just managed a steady state.
*Sets the what; lets IT own the how.*
They Are
- A business-first platform owner who speaks technology fluently but leads from the
business side
- Proven at writing requirements, owning UAT, and managing a product backlog or
roadmap
- Experienced driving process improvement in slow or broken delivery environments
- Comfortable with ambiguity and drawn to challenges rather than stability
- A natural cross-functional coordinator who manages stakeholder demand across
business and IT
- Someone who seeks accountability, operates autonomously, and exceeds rather than
meets the standard
The Client Manager is the business product owner of the Pension Administration
System. They do not build technology. They own what the technology does, set
the roadmap for what gets worked on, and hold IT accountable to business
outcomes.
What This Role IS
- A business-oriented product and platform leadership role
- Accountable for what gets built on the Client — not how IT builds it
- Responsible for translating business needs into clear requirements for the development
team
- The owner of the Client roadmap and delivery prioritization
- A change agent tasked with improving a slow SDLC and moving the team toward a
product management mindset
- A cross-functional coordinator working with Journey Design, Digital Capabilities, MX
Operations, IT, Retirement Policy, and Benefit Payments Administration
What This Role IS NOT
- A software engineering or infrastructure management role
- A DevOps, platform engineering, or technical architecture role
- A role where deep pension administration expertise is required (preferred but not
mandatory)
- A role where the manager directs how IT does its technical work