IT Infrastructure Engineer

Job Summary – IT Infrastructure Engineer (Santa Monica, CA)

• Deploy and support real-time asset tracking solutions for prototype hardware shipments using GPS trackers, RFID/BLE tags, and asset management tools.
• Coordinate and execute day-to-day workflows for tracked hardware shipments from manufacturing sites to global offices and recipients.
• Prepare and manage shipment of trackers/tags to manufacturing partners, including documentation, inventory management, and support for shipping SOPs.
• Update and monitor shipment routes, geozones, and milestones; track and respond to real-time shipment events and alerts.
• Triage and escalate shipment exceptions (e.g., missing pings, route deviations, device issues) to vendors or engineering teams.
• Liaise with corporate security, manufacturing partners, and vendors regarding certifications, customs documentation, and compliance.
• Support site enablement by planning and validating zone anchor tracking at warehouses, mailrooms, and priority offices.
• Perform light data quality checks and ensure accurate integration of tracking data with asset management tools (e.g., Oomnitza).
• Maintain and update project trackers, SOPs, quick reference guides, and process documentation.
• Prepare simple dashboards and status reports on shipment volumes, utilization, and exceptions.
• Collaborate cross-functionally with TPMs, WIO leads, and partners; support feedback and process improvement.
• Work onsite in Santa Monica, supporting local and global operations in California core hours.
• Requirement: GPS tracking experience and ability to commute onsite; local Los Angeles candidates only.