Senior DevOps & Platform Engineer (PowerShell, GitHub Actions, ServiceNow)

About Us

LoopQA is a quality assurance and software engineering services firm headquartered in Northern Michigan with a fully remote team. We work with a diverse range of clients, from innovative startups to established enterprises, across multiple industries.

Our teams integrate directly into client engineering organizations to improve development velocity, automation, and overall software quality. Our engineers work across multiple projects and technology stacks, helping organizations modernize their development pipelines, internal platforms, and automation strategies.

As a rapidly scaling company, we’re looking for highly motivated, driven high performers who thrive in fast-paced, dynamic environments. Our engineers frequently work with multiple clients and must be able to quickly learn new technologies and systems.

If you’re ambitious, adaptable, and excited about helping organizations modernize their engineering infrastructure and automation practices, we want to hear from you.

Job Description

As a Senior DevOps & Platform Engineer at LoopQA, you will work directly with client engineering teams to design and implement automation, DevOps workflows, and enterprise platform improvements.

This role spans several areas depending on the client engagement, including:

• DevOps automation
• GitHub Actions development
• PowerShell automation
• ServiceNow platform development
• ServiceNow UX improvements

You will help organizations improve developer productivity, automate operational workflows, and build scalable systems that support modern engineering practices.

Our engineers are expected to move quickly across technologies and environments while maintaining high standards for reliability and code quality.

We place strong emphasis on engineers who can leverage modern AI tools including Claude, Cursor, GitHub Copilot, and ChatGPT to accelerate development, debugging, and system design.

Engineering Philosophy

At LoopQA, we believe great engineers combine strong fundamentals with modern tooling.

Our engineers are expected to:

• Follow test-driven development (TDD) principles when building automation, integrations, and platform features
• Be AI-native developers, leveraging tools such as Claude, Cursor, Copilot, and ChatGPT as part of their daily workflow
• Write clean, maintainable, production-ready code
• Design automation and systems that are reliable, scalable, and easy for client teams to maintain
• Continuously improve development workflows through automation and tooling

We value engineers who use AI as a force multiplier for strong engineering practices, not a replacement for them.

Responsibilities

DevOps & CI/CD

• Design and implement CI/CD pipelines to support modern development workflows
• Build and maintain automated deployment processes
• Implement infrastructure automation and deployment strategies
• Improve build reliability, deployment speed, and developer productivity
• Integrate automated testing and security checks into CI/CD pipelines

GitHub Actions Development

• Design and implement complex GitHub Actions workflows
• Build reusable CI/CD templates and pipeline automation
• Integrate build, testing, and deployment automation
• Troubleshoot pipeline failures and improve pipeline performance
• Implement automation across multiple repositories and environments

PowerShell Automation

• Develop PowerShell scripts and automation tools
• Automate infrastructure management and operational workflows
• Build reusable scripts to simplify engineering and administrative tasks
• Improve system reliability through automation

ServiceNow Platform Engineering

• Configure and develop solutions within the ServiceNow platform
• Build integrations and workflow automation
• Improve IT service management processes through platform customization
• Develop scripts and automation within ServiceNow environments
• Support platform upgrades and architectural improvements

ServiceNow UI/UX Improvements

• Improve usability and workflow efficiency within ServiceNow environments
• Design and implement intuitive dashboards and interfaces
• Optimize internal tools to improve productivity for enterprise users
• Collaborate with stakeholders to improve service workflows

Continuous Learning

• Quickly learn new technologies and tools required by client projects
• Use resources such as AI tools, documentation, and technical research to accelerate learning
• Stay current with DevOps tooling, automation frameworks, and enterprise platforms

Collaboration

• Work closely with client engineering teams, product teams, and leadership
• Participate in architecture discussions and technical planning
• Communicate clearly across technical and non-technical stakeholders
• Contribute to improving development practices across client organizations

Skills and Qualifications

• Strong experience with DevOps and CI/CD automation
• Experience building GitHub Actions workflows
• Strong PowerShell scripting experience
• Experience working with the ServiceNow platform
• Experience automating enterprise workflows and systems

Engineering Approach

Candidates should demonstrate:

• Experience working in TDD-first environments
• Comfort using AI-assisted development tools such as Claude, Cursor, Copilot, or ChatGPT
• Strong engineering fundamentals and code quality standards
• Ability to design maintainable, production-ready systems
• Ability to rapidly learn new technologies and platforms

Additional Experience (Preferred)

• Experience with containerization (Docker)
• Experience working with cloud infrastructure
• Experience improving enterprise UI/UX workflows
• Experience building internal developer platforms or automation tooling
• Experience integrating APIs and automation systems

Soft Skills

• Strong communication skills
• Ability to work across multiple client environments
• Self-driven and adaptable
• Comfortable working in fast-moving engineering teams

Work Environment

LoopQA engineers frequently work with multiple client teams and must be comfortable adapting to different development environments and technologies.

*While this position is fully remote, candidates must be available to work during Eastern Standard Time (EST).*

*Please note the hiring process contains one or more technical evaluations along with a live coding/troubleshooting interview.*

Pay: $90,000.00 - $160,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Education:

• Bachelor's (Required)

Work Location: Remote