Solution Architect
Role summary
Matillion is seeking a Senior Solution Architect to join their GTM team. This role involves understanding customer needs, demonstrating Matillion's data integration solutions, and driving business value. The Solution Architect will engage in high-level technical discussions, lead workshops and POCs, support customer onboarding and growth, and contribute to marketing efforts. The ideal candidate has 5-7 years of experience in a technical customer-facing role, expertise in cloud platforms (AWS, Azure, GCP) and data platforms (Snowflake, Databricks), and a strong understanding of databases and integration technologies. The role offers a competitive salary and commission structure, with a focus on collaboration and innovation.
Ready to shape the future of data?
About the role
What you will be doing;
Discovering Customer Requirements
- Diagnose technical and business pain, confirming root causes and negative consequences.
- Engage key stakeholders to confirm desired future state, mapping it to success metrics and business outcomes.
- Support customer digital sales rooms, providing technical input and ensuring alignment between sales and technical teams.
Validating Solution Fit;
- Lead workshops, trials, or POCs to validate solution fit with business objectives.
- Position competitive advantages to influence trial success criteria.
- Guide customer teams to integrate our solutions into their data stacks during trials while driving measurable business outcomes.
- Support technical aspects of credit sizing estimates.
Customer Onboarding and Growth;
- Actively support customer cadences and business review meetings ensuring platform adoption, achievement of business goals, and driving customer engagement.
- Identify and drive opportunities for upselling and expansion, ensuring customers realise value by increasing platform consumption through new workloads and groups.
- Cultivate trusted advisor relationships with customers through cadences to set up technical infrastructure, rapidly achieve first value, and create long term customer engagement.
- Monitor adoption dashboards for key success indicators, proactively driving consumption upward, and ensuring the timely resolution of issues.
Marketing and Thought Leadership;
- Create technical content and case studies that demonstrate how Matillion’s solutions address customer challenges.
- Represent Matillion as a technical expert at industry events, conferences, and user groups, fostering a strong brand presence.
Product Feedback & Imrpovement
- Collect and communicate customer feedback to the Product and Engineering teams, ensuring continuous product improvements and alignment with market needs.
- Stay informed about industry trends and best practices in data integration, cloud computing, and data transformation, sharing insights with both customers and internal teams.
What we are looking for
- 5-7 years working with Enterprise customers in a technical role, such as Solution Architect, Sales Engineer, or similar.
- Expertise in cloud computing platforms such as AWS, Azure, or GCP and experience with Cloud Data Platforms like Snowflake and Databricks.
- In-depth understanding of relational databases (PostgreSQL, MySQL, Oracle, SQL Server) and NoSQL databases (MongoDB, Cassandra, DynamoDB).
- Hands-on experience with technical problem-solving and integration technologies (APIs, Linux, SQL).
- Strong communication and presentation skills, with the ability to engage both technical and non-technical stakeholders.
Nice to have
- Knowledge of Matillion’s Data Productivity Cloud or Matillion ETL platforms as well as competitive ETL solutions
- Experience with value-based sales motion, especially through MEDDPPICC and Command of the Message
- Knowledge of big data technologies (Spark, PySpark), data lakes, and MPP databases (Teradata, Vertica, Netezza)
- Familiarity with version control tools such as Git, and experience with Python
- Degree in Computer Science or related field (or equivalent practical experience)
- Experience using Salesforce
More about Matillion
Originally posted on Himalayas
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