Workplace Coordinator

Nashville, Tennessee, United StatesHybridFull TimePosted 18 days agoVisa sponsorship available

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Role summary

Metropolis is seeking a Workplace Experience Coordinator for its Nashville HQ to manage daily office operations and enhance the employee experience. This role involves overseeing facilities, vendor relationships, inventory, mail, and scheduling, while also coordinating events and culture initiatives. The ideal candidate has 2+ years of experience in a fast-paced workplace environment, strong organizational and problem-solving skills, and a proactive, self-driven attitude. Familiarity with Google Workspace and project management tools is preferred. This is an onsite role requiring 5 days a week in the office, contributing to a collaborative and innovative culture.

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort, and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators, and problem solvers to help us create it.

Who you are

Metropolis is seeking a passionate and proactive Workplace Experience Coordinator to bring energy, creativity, and structure to our Nashville HQ. This role blends the strategic with the hands-on, managing day-to-day office operations while also owning the employee experience in ways that inspire connection, culture, and collaboration. If you're someone who loves making a workplace feel alive, thrives on multi-tasking, and takes ownership of every detail from vendor management to events, this is your chance to shape the return-to-office experience that people talk about.

What you'll do

Oversee daily office operations and facilities management, serving as the primary lead for building-related issues, office policies, maintenance updates, and onsite vendor relationships

Maintain a welcoming, safe, and secure working environment, ensuring all reception areas, conference rooms, and common spaces are consistently tidy, presentable, and functional

Serve as the face of the office for all employees and guests, providing a warm welcome, general assistance, and directions to address immediate needs

Manage the visitor and access control process, including verifying guest credentials, issuing security badges, and ensuring a seamless check-in experience

Monitor and maintain a robust inventory of all office, kitchen, and catering supplies, proactively arranging orders to ensure the workspace is always fully stocked

Manage all incoming and outgoing mail and packages, overseeing the receipt, sorting, and distribution of deliveries

Manage the local ticketing platform and internal requests, prioritizing and resolving office issues, fielding phone calls, and routing inquiries to the appropriate departments

Oversee workplace scheduling and coordination, which includes managing conference room calendars, confirming meetings, and resolving scheduling conflicts

Serve as a cross-functional liaison, collaborating with IT for technical support, Finance for expense tracking and invoices, and the People Team to facilitate resource setup for new hire onboarding

Coordinate workplace events and daily perks, including office lunch programs and various ad hoc Workplace Experience projects

What we're looking for

2+ years in workplace experience, facilities, or office operations in a fast-paced environment

A creative thinker with a problem-solving mindset who thrives on autonomy

Strong organizational and multi-tasking skills; ability to juggle priorities with calm and clarity

An enthusiastic, magnetic presence who brings others along with their energy

Proactive and self-driven—you don’t wait to be told what to fix or improve

Experience managing vendors, budgets, and simultaneous projects

Familiarity with Google Workspace and project management tools

Experience executing culture initiatives within a startup or high-growth company

Demonstrated success with return-to-office engagement or office-first transitions

Proven ability to report on workplace engagement and usage trends

5 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our Workplace team members hold to our office-first model, which requires employees to be on-site five days a week, fostering organic interactions that spark creativity and connection

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base pay for this position is $25.00 USD to $33.00 USD hourly. The actual base pay offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base pay is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans, and more. #LI-AW1 #LI-Onsite

Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.

As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.

Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.

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