Data Center Technicians INTERN
Role summary
Microsoft's Cloud Operations & Innovation (CO+I) is seeking a Data Center Technician Intern to support the core infrastructure powering Microsoft's online services. This role involves deploying physical infrastructure, installing and troubleshooting hardware and cables, handling data-bearing devices, and working within a ticket-based system. Interns will also assist with shipping, receiving, and inventory management as needed. The program emphasizes personal and professional development, offering growth opportunities and training. This internship is ideal for individuals pursuing or holding a certificate/degree in IT or a related field, with basic computer hardware knowledge and a background in the Microsoft Data Center Academy.
Overview
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Data Center Technician (DCT) INTERN.
Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Data Center Technician INTERN, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Do you want to empower billions across the world? Come and join us in CO+I and be at the forefront of the action!
Responsibilities
- Support deployment of on-site datacenter physical infrastructure.
- Install, replace, and troubleshoot cables and hardware.
- Handle data bearing devices (ex. Hard drives, solid state drives, etc.).
- Work within a ticket-based environment.
- Move equipment using pallet jacks or other assisted lifting equipment.
- As required, assist the Datacenter Inventory and Asset Management Team (DIAT) with shipping/receiving and inventory management to address high work volumes.
- Embody our culture and values.
Qualifications
Required Qualifications:
- High School Diploma, or equivalent.
- Basic knowledge of computer hardware and components.
- Past or current Microsoft Data Center Academy Student.
- Currently pursuing or have completed a certificate or degree in Information Technology, Information and Communication Technology, or a closely related field.
Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred Qualifications:
- Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).
- Ability to support frequent standing, walking, lifting, and working at heights with or without equipment assistance.
- Able to communicate effectively with multiple stakeholders.
- Proficient in written and oral English communication to support regional and global teams.
- Desire to learn, grow, and develop new technical skills.
- Flexibility to work non-standard business hours that may include weekends and/or holidays.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process.
Sample Microsoft interview questions
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