Sr. Product Designer – Communication Strategy & Multimedia Storytelling - Only on w2
Role summary
Miracle Software Systems is seeking a Sr. Product Designer specializing in Communication Strategy & Multimedia Storytelling for a full-time contract role. This position focuses on creating intuitive user experiences for customers interacting with vehicles and digital products. The role involves understanding user needs, mapping user journeys, defining interface interactions, and integrating accessibility principles. Key responsibilities include conducting user research, managing localization specialists, and leveraging systems design. Preferred skills include product strategy articulation, content creation, multimedia development, and product demo storytelling, particularly for AI and analytics products. A Bachelor's degree is required.
We,
(Miracle Software Systems, Inc),
are actively looking for
"Sr. Product Designer – Communication Strategy & Multimedia Storytelling"
to work
#Full-Time / Contract on W2 with our Direct Client.
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Position Description:
Employees in this job function create intuitive and enjoyable end-to-end user experiences for customers interacting with vehicles, digital products and other customer touchpoints. They apply their expertise in research, analysis, and design to create intuitive, engaging, and user-friendly interactions while ensuring the user experience aligns with customer expectations, brand values, and industry standards Key Responsibilities: 1) Understand user needs, behaviors and preferences to create intuitive interactions 2) Map the user journey throughout their interactions with the organization 3) Define how users interact with various interfaces, like gesture controls, voice commands, touchscreens, etc. 4) Structure information in a logical and intuitive manner 5) Manage translators and localization specialists 6) Understand entire ecosystem of services including various touchpoints and stakeholders involved in delivering the service, to create a cohesive and seamless service experience 7) Integrate Accessibility and Universal Design principles into the design process 8) Conduct usability testing and user experience research to evaluate the effectiveness and efficiency of interactions 9) Prioritize user needs and advocate for design craft excellence 10) Leverage systems design processes to solve design challenges holistically
Skills Preferred:
Product Designers with a Communication Specialty: Product Strategy Articulation: Translating complex product strategies and roadmaps into clear, digestible narratives for various audiences, ensuring alignment and understanding across the organization. Market Positioning and "Where We Play": Defining and communicating the product's unique value proposition and target market, helping stakeholders understand its competitive landscape and strategic direction. Content Creation & Dissemination: Developing and managing various communication assets, such as newsletters, single point lessons (SPLs), internal memos, and presentations to keep teams informed and engaged. All-Hands Meeting Communication: Crafting and delivering compelling product updates for large internal audiences, highlighting key achievements, challenges, and future directions. Multimedia Content Development: Creating engaging video content, infographics, and other visual aids to explain product features, benefits, and design decisions effectively. Stakeholder Alignment & Feedback Loops: Facilitating clear communication channels between design, engineering, marketing, and leadership to gather feedback, address concerns, and ensure consistent messaging. Product Demo & Video Storytelling: Designing and producing compelling product demo videos, walkthroughs, and visual narratives that clearly communicate the value of AI and analytics products to both technical and business audiences.
Experience Preferred:
Product Demo & Video Storytelling, Multimedia Content Development, Product Design, Agile Methodology, Design Thinking, User Research, Competitive Analysis, Financial Analysis
Education Required:
Bachelor's Degree
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About Miracle Software Systems:
Miracle Software Systems, Inc. is Premier Partner of IBM and a National Implementation Partner of SAP since 1998. Been in business for the last 30 years specializing on SAP Implementations, SOA / EAI / B2B Technologies. We are also a reseller of IBM Software Products. We are a Global Systems Integrator with Presence in 6 Countries. We also have a Large Offshore Facility located in India. We specialize on BPM tools like IBM Lombardi / BPM7.5 and also have a large Sterling Commerce Practice. We also have a large E-Commerce Practice based on IBM Portals / WebSphere Commerce Server. Miracle B2B Practice has been built on WTX / Gentran / Data Power / WPG / Trading Manager / Sterling GIS and other leading Products in the Market. We are based out of Novi, Michigan.
If interested please send your updated resume and details to
#pcheedi@miraclesoft.com
or call me at
#248-233-3625
.