Sales Head (International Market)

Role Snapshot

Department - International Sales

Location - Surat, India

Shift - Night Shift – US Time Zone (Mandatory)

Markets - USA | Canada | UK

Experience - 5–10 Years in International Sales

Industry - Custom Jewelry / Luxury / Custom Products

Role Overview

We are hiring a Sales Head – International who will own revenue strategy, team leadership, and market expansion across USA, Canada, and UK (London). This is a senior leadership role requiring a data-driven mindset, strong people management, and the ability to build a new market from scratch alongside managing existing high-value accounts.

Key Responsibilities

• Revenue Ownership (Multi-Country)

• Drive and own revenue targets across USA, Canada, and UK
• Monitor country-wise performance through structured dashboards
• Identify gaps early and course-correct with data-backed decisions

• UK Market Expansion – Strategic KPI

• Develop and execute go-to-market strategy for London/UK
• Define target segments, outreach approach, and market positioning
• Build measurable traction within the first 6 months

• Data-Driven Sales Management

• Own real-time dashboards covering pipeline, conversion, AOV, and revenue
• Make all strategic decisions backed by data, not assumptions
• Present weekly and monthly performance reports with actionable insights

• Sales Funnel Management

• Design and own the full funnel: Lead → Qualification → Proposal → Closure → Repeat
• Audit each funnel stage using conversion data and reduce drop-offs

• Conversion Optimization

• Improve lead quality, follow-up discipline, and pitch effectiveness
• Analyze lost deals to continuously refine the sales approach

• AOV & Revenue Growth

• Drive upsell strategies and premium product positioning
• Identify cross-sell opportunities within existing accounts

• Repeat Business & Client Retention

• Build structured post-closure engagement and retention cadence
• Ensure high repeat business through consistent client relationship management

• Team Leadership & People Management

• Lead and manage India-based Relationship Managers
• Set individual KPIs, conduct performance reviews, and coach the team
• Build a high-accountability culture with clear ownership across the team

• Process & SOP Ownership

• Build scalable, documented sales processes to reduce individual dependency
• Continuously audit and improve processes based on performance data

Required Skills & Experience

Mandatory Experience:

• 5–10 years in International B2B Sales
• USA client handling – Mandatory
• UK market exposure – Strong Advantage
• Custom Jewelry, Luxury, or Custom Product background preferred
• High-ticket deal experience in the premium product segment

Data-Driven Competency – Mandatory:

• Proficient in CRM tools (HubSpot, Salesforce, or equivalent)
• Able to build, read, and act on sales dashboards and pipeline reports
• Tracks conversion rates, AOV trends, and lead quality metrics
• All strategy decisions backed by numbers, not gut feel

Leadership & Management – Mandatory:

• Proven experience managing a sales team (minimum 3–5 members)
• Sets individual KPIs, conducts reviews, and actively coaches team
• Experience coordinating teams across time zones
• Leads by accountability – owns team outcomes, not just personal targets

Job Types: Full-time, Permanent

Pay: ₹55,000.00 - ₹100,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Internet reimbursement

Application Question(s):

• Have you read the complete JD and are you comfortable with the working hours, responsibilities, and expectations mentioned?

Education:

• Master's (Required)

Experience:

• International Sales: 5 years (Required)

Location:

• Surat, Gujarat (Surat) (Preferred)

Shift availability:

• Night Shift (Required)

Work Location: In person