Program Manager IT
Role summary
The Office of the CIO (OCIO) is seeking an experienced Program Manager to lead complex, enterprise-level initiatives focused on advancing strategic technology, operational maturity, and organizational transformation. This role requires exceptional change management, communication, and stakeholder engagement skills to orchestrate cross-functional programs. The Program Manager will be responsible for program strategy, governance, execution, and delivery, ensuring alignment with IT and business priorities. Key duties include developing change management and communication plans, building program plans with KPIs and reporting, coordinating across teams, and establishing governance models to track performance and mitigate risks. A Bachelor's degree and 10+ years of experience in enterprise program management are required.
Program Manager – Office of the CIO (OCIO)
The Office of the CIO (OCIO) is seeking a highly skilled
Program Manager
to lead and drive complex enterprise‑level initiatives across the organization. This role will orchestrate cross‑functional programs that advance strategic technology, operational maturity, and organizational transformation.
Success in this position requires exceptional
change management
,
organizational communication
, and
stakeholder engagement
capabilities. The Program Manager will partner closely with leaders across Technology, Operations, and corporate functions to ensure programs are executed effectively, risks are anticipated, and outcomes are delivered consistently.
Key Responsibilities Enterprise Initiative Leadership
- Provide program strategy, structure, and governance for enterprise‑wide initiatives under the OCIO.
- Ensure alignment with IT and business strategic priorities while enabling scalable processes and solutions.
Change Management & Communications
- Develop and execute change management strategies to support organizational adoption of new technologies, processes, and operating models.
- Create and manage comprehensive communication plans to ensure clarity, transparency, and engagement across stakeholder groups.
- Serve as a trusted advisor on organizational readiness, risk mitigation, and stakeholder impacts.
Program Execution & Delivery
- Build program plans, timelines, dependencies, KPIs, and reporting to ensure disciplined execution.
- Coordinate across business units, technical teams, and executive leaders to maintain program momentum and resolve roadblocks.
- Prepare high‑quality program materials including executive briefings, dashboards, and status reporting.
Cross‑Functional Collaboration
- Lead multi‑disciplinary teams to achieve program goals and integrate workstreams.
- Partner with Communications, HR, Technology, and Operations teams to ensure programs are cohesive and sustainable.
Governance & Accountability
- Establish program governance models, decision frameworks, and prioritization mechanisms.
- Track performance, identify risks, and develop mitigation strategies to ensure program success.
Qualifications Education
- Bachelor’s degree in Information Technology, Business, Communications, or related field.
- Advanced degree preferred.
Certifications
- PMP, Prosci, or equivalent program/change management certification strongly preferred.
Experience
- 10+ years in enterprise‑level program or project management.
- Demonstrated success leading large, cross‑functional initiatives in complex environments.
- Proven experience with organizational change management and strategic communications.
Skills
- Exceptional communication and interpersonal skills, with strong executive presence.
- Strong analytical, strategic planning, and problem‑solving abilities.
- Ability to influence without authority and build strong stakeholder relationships.
- Demonstrated ability to thrive in a fast‑paced, dynamic environment.
Clearance Requirement
- Ability to hold and obtain clearance