Hospice QA Registered Nurse 3:00pm-11:30pm

Travel Position, United StatesRemoteFull TimePosted 2 months ago

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Role summary

Moments Hospice is seeking a QA Workflow RN to provide remote support to field users, ensuring timely resolution of requests and efficient workflow management. This role involves data entry, processing referrals, scheduling, and approving orders, with a focus on HCHB processes. The ideal candidate will have 3 years of hospice experience and 3 years of QA experience, possess strong problem-solving skills, and be proficient in HCHB. A RN license is required.

Moments Hospice is a leading hospice organization determined to change the hospice experience for patients, families, and team members. Our promise to our patients is "We personalize our care and treat you like family". We are dedicated to making our patients' final days, weeks, and months as comfortable as possible. The promise to treat everyone like family also flows through the daily work environment, where all employees are part of the Moments family. We offer a workplace that employees are proud to be a part of. We are looking for exceptional people to join our exceptional team. People who want to make a difference in the community and in the lives of others.

What our QA Workflow RNs do:

Reviews and does all approvals required of an RN. Provides support remotely to field users. Pushes workflow through after business hours. Responds to telephone, fax, email requests for specific task completion. Has good knowledge of HCHB workflow and processes. Ensures that all field users have a timely resolution to requests or issues encountered. Explains to field users workflow process to assist all users in a good understanding of the HCHB process flow. Primary job functions do require problem-solving skills.

Essential Functions:

Completes POC tasks timely and efficiently to include and not be limited to data entry of referrals, eligibility, scheduling, quick holds, approval of orrders, and referrals. All tasks should be completed within 30 minutes of request.

Escalates appropriate requests to the manager when a resolution is not identified by the user. (Escalation to help desk only to occur after discussing with manager.)

Monitors email, fax, and phone system ongoing throughout via blackberry or

desktop during assigned hours

Prioritizes incoming tasks according to patient needs

Meets minimum productivity requirements of 100 tasks per day

Participates in department staff meetings and educational sessions.

Other duties as assigned by the director.

Requirements:

RN License (preferred Compact RN license).

3 years of hospice experience

3 years of QA experience

Proficient in HCHB is preferred

Benefits:

Competitive salary

Company car with fuel and insurance covered

Comprehensive health, dental, and vision insurance

Flexible scheduling options

Generous PTO accruing immediately, plus additional sick leave

401(k) with company matching

Apply Now: We make it easy for you to apply and join our team. Experience a career that not only meets your professional goals but also provides a supportive community committed to your success.

https://momentshospice.com/terms-of-service/

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