Director Head of Devops

This job is with Finastra, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
**Who are we?**
At Finastra, we're a global leader in financial services software, dedicated to expanding access to financial services and shaping what's next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world's top 50 banks, in more than 110 countries.
About The Role
Corporate Lending Technology is seeking an experienced and strategic
Director, Head of DevOps,
to lead the modernization of our engineering platform across flagship products. This is a high-impact leadership role responsible for defining and executing the Target Operating Platform roadmap, building and scaling a centralized DevOps organization, establishing SRE practices, and delivering self-service CI/CD capabilities and standardized client deployment patterns across the portfolio.
The Director, Head of DevOps, will own the DevOps function end-to-end, building the team, tooling, and culture necessary to accelerate delivery velocity, improve operational reliability, and position Corporate Lending Technology on a modern, cloud-native, cloud-agnostic foundation.
Key Responsibilities
DevOps Strategy & Target Operating Platform

• Define and own the DevOps strategy and Target Operating Platform roadmap across all Lending Products
• Drive the organization's strategic shift to containerization, cloud-native, and cloud-agnostic architectures as the standard engineering baseline
• Partner with engineering leadership, architecture, and executive stakeholders to align the DevOps roadmap with business and technology strategy
• Champion a platform product mindset, treating internal engineering teams as customers, and continuously improving developer experience

Centralized DevOps Organization & Self-Service CI/CD

• Build, lead, and scale a centralized shared DevOps team responsible for delivering self-service CI/CD frameworks to all product engineering teams
• Define and enforce standardized CI/CD pipelines, toolchains, and governance practices across all Corporate Lending products
• Develop reusable pipeline templates, infrastructure modules, and deployment blueprints that enable product teams to operate with speed and consistency
• Reduce outer-loop friction and drive automation across build, test, release, and deployment workflows

SRE & Operational Excellence

• Build and mature Site Reliability Engineering (SRE) practices from the ground up across the product portfolio
• Establish Service Level Objectives (SLOs), error budgets, observability standards, and incident response frameworks
• Drive a culture of operational excellence, proactive monitoring, and continuous reliability improvement
• Balance delivery velocity with system stability and client uptime commitments

Client Deployment Standards

• Design and publish standardized deployment patterns for clients, ensuring consistent, repeatable, and well-documented onboarding and release processes
• Reduce client-facing delivery risk and variability through structured deployment frameworks and validated reference architectures
• Collaborate with client-facing and product teams to align deployment standards with client expectations and contractual obligations

Team Leadership & Organizational Development

• Recruit, mentor, and develop a high-performing centralized DevOps engineering team
• Serve as a hands-on technical authority and trusted advisor for product teams navigating the cloud-native modernization journey
• Establish communities of practice and engineering guilds to drive knowledge sharing and standards adoption across product lines
• Own the roadmap for extending DevOps standards and platform practices into Retail Lending

Required Qualifications

• 15-20 years of overall software engineering and technical leadership experience, with a strong and consistent focus on DevOps, platform engineering, infrastructure modernization, and cloud-native delivery
• 10+ years of hands-on experiencein containerization, Kubernetes, and cloud-native platform engineering
• Deep expertise with at least one enterprise Kubernetes platform:Red Hat OpenShift, AWS EKS, or Azure AKS, with working knowledge of at least one additional platform strongly preferred
• Proven track record ofbuilding, leading, and scaling centralized DevOps or platform engineering teamsthat deliver shared, self-service CI/CD capabilities to multiple product teams
• Strongplatform product mindsetdemonstrated ability to treat internal engineering teams as customers and drive developer experience as a first-class outcome
• Provenstrategic thinking and roadmap ownership- ability to define a multi-year DevOps and platform vision, secure organizational buy-in, and execute incrementally
• Hands-on experiencebuilding and institutionalizing SRE practices, including SLOs, observability pipelines, error budgets, and incident management frameworks
• Experience defining and scalingstandardized client deployment patternsin complex, multi-product or multi-client enterprise environments
• Deep expertise with modern CI/CD tooling (e.g., GitHub Actions, Tekton, ArgoCD, Jenkins, GitLab CI) and GitOps workflows
• Strong command of cloud-agnostic infrastructure principles, IaC tooling (Terraform, Helm, Kustomize), and secure software supply chain practices
• Demonstrated ability to influence and align senior stakeholders, architecture teams, and product engineering organizations in a large, matrixed enterprise

Preferred Qualifications

• Experience in Financial Services or a regulated industry environment
• Familiarity with enterprise lending platforms such as LoanIQ or comparable financial systems
• Background in Internal Developer Portal (IDP) tooling (e.g., Backstage) and platform engineering capability maturity models
• Knowledge of FinOps principles and cloud cost governance strategies
• Experience driving DevOps and platform standardization across multiple business lines

Benefits
We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:

• Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.
• Well-being: Access Confidential one-on-one therapy through our Employee Assistance Program, find support from our network of Wellbeing Champions and Gather Groups, and a calendar of monthly events and initiatives designed to help you thrive - Inside and Outside of work.
• Medical, life & disability insurance, retirement plan, lifestyle and other benefits\*
• Sustainability: Benefit from paid time off for volunteering and donation matching.
• DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).
• Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.
• Recognition : Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.
• Specific benefits may vary by location.

At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.
Be unique, be exceptional, and help us make a difference at Finastra!
Applicants for this position need to be located in posted location or their immediate surrounding areas. Due to the requirements of this position, this job posting is not available for, and Finastra will not be considering any applicants who currently reside in New York City or California.
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