IT Systems & Automation Engineer
Role summary
Mytra is seeking an IT Systems & Automation Engineer to build and manage the identity, access, and automation infrastructure critical for team productivity and system security. This role bridges IAM, SaaS integrations, and IT operations, focusing on SSO, SCIM, MFA, endpoint management, and automation using scripting and APIs. You will collaborate with People Ops, Finance, and Engineering to scale internal tooling, manage joiner/mover/leaver workflows, and ensure secure, auditable system integrations. Responsibilities include administering core IT services, defining access models, and maintaining IT documentation. The ideal candidate has 5+ years of experience in IT systems administration or automation, with hands-on experience in leading IAM and MDM solutions, and proficiency in scripting languages like Python or Bash.
### Who you are
- Have 5+ years of experience in IT systems administration, IT engineering, or IT automation, with clear ownership of production systems
- Have hands-on experience with a leading SSO/IAM provider (e.g., Okta, Microsoft Entra ID, Ping, Google Workspace SSO) and strong fundamentals in SAML/OIDC, SCIM, and MFA
- Have strong MDM/endpoint management experience (e.g., Jamf, Kandji, Intune, Rippling MDM), including fleet onboarding, policy enforcement, and troubleshooting
- Have experience building and maintaining integrations and automation using tools like Zapier, Workato, Make, and/or direct API-based workflows
- Have strong automation skills (scripting and APIs). Comfortable building tooling in Python and/or Bash, using webhooks, and working with REST APIs
- Can balance security and usability, communicate tradeoffs clearly, and operate with strong attention to detail
- Are comfortable working in a fast-changing environment, prioritizing well, and owning outcomes end-to-end
- Experience with Rippling (identity and device management) or similar HRIS-anchored IT tooling
- Familiarity with compliance and audit workflows (e.g., SOC 2 access controls, evidence collection)
- Experience supporting engineering-adjacent workflows (SSO for internal tools, integrations with work tracking, or basic infrastructure automation)
- If this role excites you, we encourage you to apply — even if you don’t check every box
### What the job involves
- As an IT Systems & Automation Engineer (SSO/IAM) at Mytra, you will help build and run the identity, access, and automation foundation that keeps our teams productive and our systems secure. This role sits at the intersection of:
- Identity and access management (IAM): SSO, SCIM, MFA, lifecycle automation, role-based access
- SaaS and systems integrations: connecting business systems with reliable, auditable workflows
- IT operations: endpoint fleet administration, onboarding/off-boarding, security baselines, and incident response fundamentals
- You will work closely with People Ops, Finance, and Engineering to scale our internal tooling and access model
- Own and evolve SSO + SCIM across our SaaS stack (provisioning, de-provisioning, group/role mapping, and access reviews)
- Build and maintain automation for joiner/mover/leaver workflows, including policy-driven access changes and audit-ready logging
- Implement and maintain integrations between key systems (e.g., identity provider, HRIS, finance tools, ticketing/work tracking), ensuring reliable data flow and clear ownership
- Administer core IT services (Google Workspace and SaaS administration, device management/MDM, password/MFA policies, baseline security controls)
- Partner with stakeholders to define least-privilege access models, troubleshoot access issues, and improve the overall employee experience
- Create and maintain IT documentation and run books in Notion, and drive adoption through clear communication and training
### The application process
- Add pronouns to your application so interviewers know how to refer to you when talking to or about you
