Platform Engineer - Site Reliability Engineering
Role summary
Navy Federal Credit Union is seeking a Platform Engineer specializing in Site Reliability Engineering to design, implement, and maintain scalable and reliable infrastructure platforms. This role involves automating manual processes, evolving monitoring tools, and supporting a highly available, large-scale environment. Responsibilities include incident response, troubleshooting complex issues, and participating in a 24x7 on-call rotation. The engineer will also research and implement new solutions, create operational documentation, and drive system testing. A Bachelor's degree in Computer Science or equivalent experience is required, along with expertise in Infrastructure as Code, container orchestration, CI/CD, configuration management, and scripting languages like Python or Go. The position is based onsite in Vienna, VA.
Overview
Design, implement, and maintain infrastructure platforms for delivering applications. To build and manage scalable, reliable, and reusable platforms, tools, and environments for application development, deployment, and operations. Perform work associated with IT infrastructure and systems administration to include installation, configuration, administration, support and maintenance of IT software and hardware systems, IT data/voice network systems, and internal databases. Develop information technology strategies, polices and plans. Ensure performance and resource availability of computers and other IT systems. Growing an understanding of business needs and objectives. Solve a range of mostly straightforward problems with some increased scope and complexity. Developing professional with basic skill set and proficiency with procedures and techniques.
*Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.*
Responsibilities
- Respond to incidents and determine preventative solutions
- Troubleshoot complex reliability and performance issues
- Participate in 24x7 on-call rotation
- Automate manual processes, evolve monitoring tools, and develop technical documentation
- Support a highly available and large-scale environment
- Lead integration of other Navy Federal Enterprise technologies
- Research, evaluate, recommend, and implement solutions that align with business needs and objectives
- Use holistic knowledge of all products in the information technology ecosystem to help plan how new systems will be built and integrated
- Review solutions to ensure alignment with customer objectives, organization guidelines/benchmarks and industry best practices
- Create operational artifacts, play/run-books and Service Level Agreement/Objective documents
- Provide technical assistance (swarm/pair) routinely with other engineers
- Identify potential problems in design, quality, or operation and initiate discussions/corrective action
- Identify opportunities to effectively mitigate risk and improve performance and functionality
- Drive system testing including evaluation, verification & validation activities
- Install, maintain, configure, and monitor systems infrastructure and container infrastructure on a widely distributed network
- Provide forward thinking technical expertise in current and emerging technologies, trends and practices
- Perform other duties as assigned
Qualifications
- Experienced in supporting and developing with a Configuration Management Enterprise tool (e.g. Ansible Automation Platform)
- 2-5 years of experience in function
- Experienced in developing with Infrastructure Management tool (e.g. Terraform)
- Experienced in supporting an Infrastructure Management Enterprise tool (e.g. Terraform Enterprise)
- Experienced in supporting an Enterprise Tool for Container Management (e.g. OpenShift, Tanzu, Kubernetes)
- Experienced in developing and utilizing Continuous Integration/Deployment pipelines (e.g. Jenkins, Concourse, GitHub Actions, Tekton)
- Experienced in programing languages (e.g. Python, Go, Javascript)
- Developing custom scripts or applications to automate systems implementation, configuration, or management
- Agile software development practices
- Understanding of Networking protocols and standard network architectures
- Working knowledge of engineering discipline
- Advanced Understanding of end-to-end IT processes
- Advanced research, analytical, and problem-solving skills
- Advanced collaboration, critical thinking, and presentation skills
- Effective organizational, planning and time management skills
- Effective skill exercising initiative and using good judgment to make sound decisions
- Effective skill guiding and training less experienced staff
- Bachelor's Degree in Computer Science or similar field, or the equivalent combination of training, education, and experience
Desired Qualifications
- Knowledge of Navy Federal systems, processes and procedures
Hours:
Monday - Friday, 8:00AM - 4:30PM
Location:
820 Follin Lane, Vienna, VA 22180
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
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- Military Times 2025 Best for Vets Employers
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- 2025 RippleMatch Campus Forward Award Winner for Overall Excellence
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- 2025 Handshake Early Talent Award
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Equal Employment Opportunity:
All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations:
If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers:
Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Protect Yourself from Job Scams:
Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act:
Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
