Data Analyst & QI/QA Support

Summary: Under the direction of primary supervision of the CEO and secondary supervision of QI/QA Coordinator. The Data Analyst & QI-QA Support is responsible for collecting, analyzing, and interpreting healthcare data to improve patient outcomes and operational efficiency. Also, under the QI/QA responsibilities, evaluates software, systems and other technological applications to ensure they are free of defects or errors. With a primary goal to prevent potential issues that could affect the performance or functionality of the day-to-day operations. Under the QI/QA functions, you will also structure large data to useful information for quality improvement and quality assurance purposes.

Data Analyst Responsibilities:

• Gather, process, and analyze large datasets from various sources, including electronic health records (EHRs), claims data, and patient surveys.

• Identify trends and patterns in healthcare data to provide actionable insights that support decision-making for healthcare professionals and administrators.

• Create comprehensive reports and presentations to communicate findings and recommendations to stakeholders.

• Work closely with healthcare providers, IT specialists, and administrative staff to ensure data accuracy and effective use of information.

• Ensure the integrity, confidentiality, and security of healthcare data in compliance with regulations such as HIPAA.

QI/QA Responsibilities:

• Assist in the development and implementation of quality improvement initiatives based on data analysis.

• Assist in quality improvement projects, developing project plans, and ensuring timely execution to enhance patient care outcomes.

• Identifying opportunities for process improvement, streamlining workflows, and implementing innovative solutions to enhance quality of care and operational efficiency.

• Work with QI/QA Coordinator to identify opportunities for improvement. Create reports for presentation at meetings based on recommendations and findings.

• Engage in quality audits, conduct patient surveys, respond to feedback, and ensure that patient needs are met in a timely manner.

• Collaborate with IT and team members to collect and analyze data. Structure large data sets to find usable information.

• Participate in quality improvement meetings internally and as needed.

• Responsible for all other duties as assigned by the CEO.

Minimum Qualifications:

• Have graduated from an accredited college or university with a Bachelor’s degree in Data Science, Healthcare Administration or related fields.

• Proficiency in data analysis tools and software such as SQL, Excel, Power BI and data visualizations tools.

• Strong analytical and problem-solving skills to interpret complex datasets and derive meaningful insights.

• Excellent verbal and written communication skills to present findings clearly to non-technical stakeholders.

• Strong attention to detail to ensure data accuracy and integrity.

• Skill in creative program development and implementation, including the ability to assess community needs and make program adjustments in response to those needs.

• Knowledge in the field of Artificial Intelligence, understand and work with AI as needed.

Pay: $31.00 - $35.00 per hour

Benefits:

• 401(k)
• AD&D insurance
• Dental insurance
• Disability insurance
• Family leave
• Health insurance
• Life insurance
• Paid holidays
• Paid sick time
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Education:

• Bachelor's (Preferred)

Experience:

• AI: 1 year (Preferred)
• Data Analyst & QI/QA: 1 year (Required)

Ability to Commute:

• Garden Grove, CA 92841 (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person