Director of Product Management -Hybrid
Role summary
North Country, a 75-year-old employee-owned company providing POS solutions for grocery, retail, and hospitality, seeks a Director of Product Management and Marketing. This hybrid role involves leading the full product portfolio, developing product strategy and roadmaps based on market intelligence and client feedback, and executing with cross-functional teams. The director will also craft brand positioning and messaging, drive pricing strategy, champion innovation (including AI), and lead with a servant leadership approach. The ideal candidate has 7+ years of product management experience in a technical enterprise environment and 5+ years of team leadership, with a background in the technology industry, preferably Point of Sale. Proficiency in CRM and marketing automation platforms is required.
Own the Product. Lead the Brand. Shape the Future.
Having been in business for over 75 years, North Country is a trusted partner for grocery, retail, and hospitality businesses — delivering industry-leading POS solutions and managed services that keep our clients running at their best. And we're just getting started. As a 100% employee-owned company, we don't just offer jobs; we offer *ownership*. Every person here has skin in the game, and it shows.
We're looking for a Director of Product Management and Marketing who's ready to make a real impact. If you’re energized by product roadmaps, love turning market insights into winning strategies, and know how to rally a team around a bold vision — keep reading.
What You'll Do
Lead the full product portfolio. Through cross-functional collaboration, you’ll guide and influence our offerings – from software and hardware to services and IP – ensuring everything we bring to market is strategically aligned and continuously evolving.
Build the roadmap. You'll develop product strategy grounded in real market intelligence, client feedback, and business goals — then execute it with cross-functional teams across Sales, Finance, Development, and Operations.
Make us stand out. Craft positioning and messaging that cuts through the noise. You'll oversee our brand presence, trade shows, digital programs, lead generation, and the tools that help our sales teams win.
Drive pricing strategy. Build smart, value-based pricing frameworks that reflect what we're worth and what the market will bear.
Champion innovation. Keep your finger on the pulse of emerging technologies — including AI — and find smart ways to apply them here.
Lead with influence. As a servant leader, you’ll drive cross-functional collaboration, foster accountability, and contribute to building a culture people are proud to be a part of.
You Bring
- 7+ years of product management experience in a technical enterprise environment (software, SaaS, services, or IP development)
- 5+ years of team leadership and cross-functional project experience
- Background in the technology industry — Point of Sale experience is a big plus
- Proven experience in product launches, pricing strategy, lead generation and market analysis
- Strong communication skills — you can speak to engineers, clients and executives alike
- Proficiency with CRM and marketing automation platforms
- Willingness to travel to stay close to clients and attend industry events
- Bachelor's degree in Business, Marketing, Engineering, Computer Science, or a related field is required.
Why North Country?
- 100% employee-owned — your work builds equity
- Servant leadership culture —collaborative and supportive environment
- 75+ years of industry credibility — you'll inherit a strong real foundation and help write the next chapter
- Your voice will be heard — this is a leadership role with real influence over company direction and reports to the CEO
*North Country is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.*
*Interested? Apply today and let's build something great together.*