Sr. IT Automation Engineer

Description
We're seeking an exceptional Senior IT Automation Engineer to lead our automation initiatives and transform our IT operations through innovative technological solutions. This role combines deep technical expertise with strategic thinking to drive automation excellence across our global IT infrastructure.
You will architect and implement comprehensive automation solutions across our hybrid infrastructure, focusing on Windows servers, Active Directory, cloud platforms (Azure/AWS), Microsoft 365 ecosystem, and MDM solutions. Your expertise will drive operational efficiency through automation, while ensuring seamless integration across our entire IT stack.
Key Responsibilities
Automation Architecture & Development

• Design and deploy cross-system automation solutions leveraging Azure Automation, PowerShell, Power Automate, Freshworks, Workato, and Postman
• Develop scalable automation frameworks for user/machine provisioning and software deployment
• Create self-service solutions for IT service requests and workflows
• Build and integrate chat auto-agents with SaaS applications (Zoom, Microsoft Teams)
• Design automation workflows for hybrid cloud and on-premises environments

Infrastructure Management

• Administer Active Directory infrastructure including DNS and GPO management in multi-site environments
• Manage Windows Server infrastructure (2016, 2019, 2022+) focusing on capacity and performance optimization
• Ensure seamless integration of Azure, O365, Entra, Intune, Exchange, Teams, and SharePoint services
• Optimize O365 cross-tenant functions and health monitoring
• Maintain enterprise-grade virtualization environments (VMware, Hyper-V)
• Oversee NAS/SAN storage infrastructure

Project Leadership & Innovation

• Lead global IT automation projects focusing on operational efficiency improvements
• Assess business requirements and evaluate software stacks for scalable solutions
• Develop analytics dashboards to measure automation effectiveness
• Drive innovation in IT automation to enhance service delivery and scalability
• Create comprehensive documentation and operational procedures

Requirements

• Advanced proficiency in automation technologies (PowerShell, Power Automate, Azure Automation)
• Deep understanding of Active Directory architecture and administration
• Strong scripting skills (PowerShell, Batch, Python)
• Expert-level knowledge of Microsoft 365 ecosystem (Entra, Intune, Azure AD)
• Proficiency in cloud platforms (Azure, AWS)
• Experience with virtualization (VMware, Hyper-V) and storage solutions (NAS/SAN)
• Bachelor's degree in Computer Science, Information Systems, or equivalent experience
• Minimum 8+ years of experience in corporate IT systems engineering
• Proven track record in automation implementation and global-scale transformations
• Experience with enterprise-level IT operations and support
• Excellent written and verbal communication skills for technical and non-technical audiences
• Strong problem-solving abilities under pressure
• Proven project leadership skills in fast-paced environments
• Ability to work independently and collaboratively in global teams
• Customer-focused mindset with proactive approach to challenges

Service Availability & On-Call Responsibilities

• Participate in a rotating on-call schedule to ensure 24/7 coverage of critical systems
• Respond promptly to urgent technical issues outside regular business hours, including weekends and holidays
• Maintain high availability and immediate response capabilities for critical system incidents
• Adapt to changing priorities and deadlines in a dynamic IT environment
• Contribute to continuous service improvement through after-hours deployment activities

Annual base salary for this role in California, US is expected to be between $120,000 - $155,000. Actual pay will be determined on a number of factors such as relevant skills and experience, and the pay of employees in the similar role.
EOE/Minorities/Females/Vet/Disability