Senior Product Designer
Role summary
We are seeking a Senior Product Designer to lead initiatives focused on enhancing restaurateur-guest interactions and building tools for tailored guest communications. This role involves designing product concepts that balance customer needs with business goals, and becoming an expert in restaurant operator workflows through research. The ideal candidate will collaborate closely with product designers, product managers, and engineers in an agile environment, leveraging strong product design, user research, visual design, and strategic thinking skills. Expertise in Figma and other prototyping tools is essential. This is a remote position.
### Who you are
- You enjoy solving complex design challenges and are a systems thinker. You have experience designing for web and have an exceptional portfolio that showcases a breadth of product design work. You also have:
- Experience designing for enterprise, or have solved for very complex experiences
- Experience collaborating with product manager and engineers in an agile environment
- Strong curiosity to learn from others
- An appetite and appreciation for feedback from stakeholders and peers
- Led user interviews and usability testing of your designs
- Great visual design skills
- The ability to negotiate, prioritize, and break down design work into measurable outcomes
- Demonstrated experience contributing to strategic product visions
- Expertise in Figma and other prototyping tools
- Strong written and verbal communication skills and can clearly articulate design decisions
- If you think you are qualified for this role but don’t tick every box, please apply for the role. The perfect candidate doesn’t exist
### What the job involves
- Lead initiatives that give restaurateurs new and meaningful ways to interact with guests
- Build tools to help our restaurant customers engage guests with tailored communications
- Design product concepts that balance customer needs and business goals
- Become an expert in restaurant operator workflows by facilitating research with restaurant owners and staff
- Work closely with a smart and collaborative team of product designers, product managers, and engineers to deliver experiences that help restaurants provide incredible hospitality for their guests
### The application process
- When applying, please include a resume (including a password to your portfolio) and a PDF or link to an online portfolio
### Benefits
- Work from (almost) anywhere - wherever you do your best work
- Mental health and well-being - company-paid therapy sessions through SpringHealth, company-paid subscription to HeadSpace, and company-wide weeks off a year so the whole team can recharge
- Generous parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Enriched learning and development opportunities - leadership development & access to thousands of on-demand e-learnings
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