Escrow Officer

Austin, Texas, United StatesFull TimePosted 2 months agoVisa sponsorship available

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Role summary

Orchard is seeking a dynamic Escrow Officer to manage the closing process for 1-4 family residential purchase transactions, ensuring an exceptional customer experience. This role involves preparing settlement documents, coordinating with internal teams to resolve title issues, obtaining clear title, managing fund disbursements, and ensuring compliance with Texas state regulations and company policies. The ideal candidate is a seasoned professional with at least 4 years of experience, strong technological proficiency (including Qualia, Microsoft, and Google Suites), and exceptional organizational and customer service skills. This is a full-time, onsite position reporting to the Texas Escrow Manager.

About the Role

Orchard is looking for a dynamic Escrow Officer to manage the closing process and provide an exceptional experience for our customers. The ideal candidate is a seasoned real estate professional with direct experience closing 1-4 family residential purchase transactions. If you are used to working with high-stakes and time-sensitive deals with an awesome support staff where every detail and process is critical to the successful and timely completion of the transaction, this is the job for you!. This is a full time role that will report into the Texas Escrow Manager.

What You’ll Do Here

Prepare closing disclosures, escrow agreements and all other settlement documents according to lender and/or buyer/seller instructions

Clearly communicate and collaborate with cross-department contacts in Customer Experience / Sales, Contract Operations, and Funding to promptly troubleshoot and resolve any issues in the Title process to avoid delays

Obtain clear title by ordering title reports, resolving title defects, satisfying existing liens and encumbrances against property or principals

Audit all files for accuracy, completion, and compliance to prevent potential claims

Coordinate closings via e-notary or mobile notary services

Provide correct lender closing instructions and oversee the receipt and proper disbursement of funds; ensure all outstanding checks and escrowed funds are properly managed

Maintain compliance with Orchard Title policies and procedures in accordance with governing laws, regulations, regulatory agencies and company standards

We’d Love to Hear From You if You Have:

4+ years of experience as an Escrow Officer

Exceptional verbal and written customer service skills that help form positive relationships both internally and externally

Experience mastering complex processes and contributing with the understanding of your role within a larger series of processes

Confidence working with technologies (e.g. Microsoft Suite and Google Suite) and speciality software (e.g. Qualia)

Working knowledge of TX state-level escrow rules and regulations

A team player mentality who subscribes to the concept of “Team Before Self”

Passion for innovation and are comfortable with change

Organization skills and are exceptionally detail-oriented

About the Title, Escrow & Closing Team

Orchard Title is an affiliate of Orchard Technologies, fully dedicated to offering Title & Escrow services to customers to provide the most seamless, delightful closing experience possible. Orchard Title has a national footprint; we are currently in Texas, Georgia, Colorado, Tennessee, Washington, Arizona, California and Florida with plans to expand to additional states that we are currently licensed in.

Orchard is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.

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