Analyst, Retail Channels (Jr. Data Analyst)
Role summary
This hybrid Data Analytics Specialist role in San Juan, PR, seeks a data-driven individual with an analytical mindset to translate numbers into actionable business insights. Responsibilities include tracking strategy execution, analyzing customer adoption trends, presenting findings via reports and dashboards, and collaborating with cross-functional teams. The role requires a Bachelor's degree, 1+ year of data analysis experience, proficiency in Microsoft Office, and full bilingual fluency in English and Spanish. Experience with data visualization tools like Power BI or QuickSight is preferred. The position requires legal authorization to work in the US.
We are looking for a data-driven game changer attitude with an analytical mindset and natural talent for turning numbers into action. As a Data Analytics Specialist, you will connect the dots in data, tell compelling stories and influence smarter business decisions. This is a hybrid position based in San Juan, PR.
MAJOR DUTIES & RESPONSIBILITIES:
- Track and evaluate the execution of deepening strategies and initiatives, measuring effectiveness and customers response.
- Analyze customer adoption of products and features to uncover usage trends, opportunities and gaps.
- Present findings through engaging reports, automated dashboards and impactful presentations.
- Collaborate with cross-functional teams including Marketing, Product, and Customer Experience to ensure alignment and impact.
- Identify and address data quality issues and discrepancies.
- Apply statistical and analytical techniques to derive data from complex datasets.
- Take on additional responsibilities as needed to support business goals.
MINIMUM REQUIREMENTS:
- Bachelor’s degree in Business Administration, Data Analytics, Economics, or a related field required.
- 1+ year(s) of experience working with data analysis, business strategy, or customer intelligence required. Knowledge in data models and reporting.
- Minimum education and experience required can be substituted with the equivalent combination of education, training and experience that provides the required knowledge skills and abilities.
- Fully bilingual – English and Spanish (verbal and written) required.
- Data storyteller - Positively influence and support business decision through data interpretation and discovery.
- Excellent communication skills and ability to work collaboratively and effectively with diverse staff, colleagues, and clients.
- Proficiency using Microsoft Office (Word, Excel, Power Point, Outlook) required.
- Proficiency in Power BI and QuickSight, or other software applications to retrieve data, create spreadsheets, and reports highly preferred.
WORK AUTHORIZATION & ELEGIBILITY:
- Legally authorized to work in the US is required. This position is of indefinite duration and requires candidates to have permanent or ongoing work authorization.
- Employee is responsible for maintaining eligible work authorization throughout his tenure with the organization.
Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities)
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