Program Manager (Healthcare) - TX
Role summary
We are seeking an experienced Program Manager to lead the delivery of a new, high-visibility healthcare platform initiative. This role involves managing multi-tenant capabilities, external partner integrations, and a hybrid onshore/offshore engineering organization. The Program Manager will drive execution across SME teams, backend engineering pods, QA, and infrastructure partners, ensuring speed, quality, and alignment with delivery timelines. Key responsibilities include program planning, sprint governance, dependency management, milestone tracking, and translating platform vision into actionable plans. The role requires strong collaboration with engineering leads, architects, and product managers, as well as coordination with central infrastructure teams and leadership. Experience with cloud-native, API-led, microservices architectures and backend engineering concepts is essential. Familiarity with healthcare systems and GCP services is preferred.
Greetings Everyone
Who are we?
For the past 20 years, we have powered many Digital Experiences for the Fortune 500. Since 1999, we have grown from a few people to more than 4000 team members across the globe that are engaged in various Digital Modernization. For a brief 1 minute video about us, you can check https://youtu.be/uJWBWQZEA6o .
What will you do? What are we looking for?
Program Manager – Cloud Platform Delivery
Role Overview
We are seeking an experienced Program Manager to lead delivery for a new, high‑visibility healthcare platform initiative involving multi‑tenant capabilities, external partner integrations, and a hybrid onshore/offshore engineering organization.
The PM will drive execution across SME teams, backend engineering pods, QA, and infrastructure partners — ensuring speed, quality, and alignment with delivery timelines.
Key Responsibilities Program Leadership & Delivery Execution
- Own end‑to‑end delivery across three core pods : SME workflow team, Java/GCP engineering teams, and QA/DevOps resources.
- Drive program planning, sprint governance, dependency management, and milestone tracking in a rapidly evolving environment.
- Maintain and manage RAID logs , ensuring visibility of risks, issues, and decision points for leadership.
- Translate high‑level platform vision into actionable epics, timelines, and delivery plans.
Cross‑Functional Coordination
- Partner closely with engineering leads , architects, SMEs, QA, and product managers to ensure aligned execution across services, workflows, and integrations.
- Coordinate with central infrastructure teams for provisioning environments, gateways, containers, and networking components needed for platform development.
- Facilitate seamless collaboration between leadership teams and engineering resources .
Platform Enablement & External Integrations
- Drive readiness for onboarding external partners and vendors, ensuring alignment of API contracts, workflows, data schemas, and validation rules .
- Support integration planning across legacy systems, new microservices, distributed workflows, and external touchpoints.
- Ensure documentation, processes, and onboarding playbooks are in place to scale the platform.
Quality, Reliability & Operations Alignment
- Ensure teams meet performance, latency, and reliability KPIs , working with engineering to track SLAs, logs, error tracking, and service health.
- Align tightly with QA teams on test strategy, automation readiness, data validation , and release criteria.
- Support operational readiness, including production support structure , incident flows, monitoring expectations, and rollout/rollback strategies.
Communication & Stakeholder Management
- Provide clear, executive‑level updates on program status, risks, dependencies, resource needs, and timelines.
- Collaborate with senior leadership, external stakeholders, architecture groups, and compliance teams.
Drive transparency, accountability, and alignment across all delivery streams.
Must‑Have Qualifications
- 8–12+ years of Program/Project Management experience, with at least several programs involving cloud-native, API‑led, microservices architectures .
- Proven success managing large engineering initiatives with multiple pods, cross‑functional dependencies, and aggressive timelines.
- Experience coordinating onshore/offshore delivery models and managing distributed teams.
- Strong familiarity with backend engineering concepts — microservices, APIs, distributed systems, workflows, and data pipelines.
- Experience managing platform builds involving multi-tenant capabilities or external partner onboarding.
Excellent communication, with the ability to distill complex updates into clear, executive‑ready summaries.
Nice-to-Have Qualifications
- Experience in healthcare, pharmacy, payer, or provider systems , especially workflows like intake, eligibility, coverage, or approvals.
- Exposure to GCP services (BigQuery, Spanner, Pub/Sub, GKE) and cloud operational models.
- Experience with compliance-driven environments (PHI/PII data, regulated workflows).
- Familiarity with DevOps practices, CI/CD pipelines, infrastructure provisioning, and environment readiness.
Location
- Texas, Chicago, NY - Photon Offices
Compensation, Benefits and Duration
Minimum Compensation: USD 50,000
Maximum Compensation: USD 175,000
Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role.
Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees.
This position is available for independent contractors
No applications will be considered if received more than 120 days after the date of this post