GTM Operations Associate, Revenue
Role summary
Plaid is seeking a GTM Operations Associate, Revenue to join their GTM Operations & Strategy team. This role will focus on solving pressing business issues by collaborating across Product, Sales, Marketing, Partnerships, Ops, and Strategic Finance teams. The associate will identify actionable insights, assess their impact, and lead execution and implementation, directly impacting customers, partners, and the P&L. The ideal candidate is highly analytical, strategic, approaches problems in a structured manner, and is comfortable with ambiguity. A passion for financial services innovation is also desired.
The GTM Operations & Strategy team is focused on solving some of Plaid's most pressing business issues. We are a small team of individuals with complementary skill sets. In this role, you will work collaboratively across Product, Sales, Marketing, Partnerships, Ops and Strategic Finance teams on a variety of strategic initiatives with a direct and quantifiable impact on our customers, partners, and P&L. You will identify actionable insights, assess their impact, and lead execution & implementation. The role requires someone who is highly analytical and strategic, approaches problems in a structured manner, and is comfortable with ambiguity.
Responsiblities
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Support day-to-day revenue operations of a fast growing Revenue team
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Develop and track key revenue metrics through dashboards and reporting. Analyze data to drive execution and identify opportunities for operational improvement and strategic decision-making
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Initiate, manage, and successfully execute new, cross-functional initiatives that increase alignment and create synergies across Plaid
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Establish and maintain efficient operating model for GTM Revenue team, including running monthly business reviews and driving analysis to assess GTM performance
Qualifications
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A passion for financial services innovation
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4-6 years of experience including 2+ years of business operations or revenue operations, investment banking or management consulting
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Strong analytical, financial modeling and presentation skills
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Ability to distill complex issues into structured frameworks and action plans
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Excellent communication and collaboration skills with the ability to build productive and positive relationships across the organization
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Familiarity with BI tools and CRM systems, including Salesforce, Tableau, knowledge of SQL
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Familiarity with startup business models and SaaS metrics
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Experience working in Fintech
Nice to haves: