Partner Operations, Senior Manager
Role summary
Postman is seeking a Senior Manager of Partner Operations to build and manage the operational systems supporting its global partner ecosystem. This role, reporting to the Head of Field Operations, will focus on partner technology platforms (PRM, portals, CRM integration), partner lifecycle processes (onboarding, deal registration, pipeline management), and developing attribution models for partner-sourced and influenced revenue. The ideal candidate has 7+ years of experience in partner or sales operations, a strong understanding of partner ecosystems, and experience implementing scalable operational frameworks in fast-growing environments. This is an onsite role based in San Francisco.
Who Are We?
Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.
The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman.
P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.
The Opportunity
Postman is investing heavily in building a global partner ecosystem.
This role reports into the Head of Field Operations (Sales, SDR, Partner), and will work closely with the Head of Worldwide Partnerships and the Partner Programs team to design the operational systems required to support partner engagement and revenue growth.
What You’ll Do
Partner Systems & Infrastructure
Lead the implementation and management of partner technology platforms, including:
Partner Lifecycle Operations
Design scalable processes supporting the partner lifecycle, including:
Partner Pipeline Attribution
Partner Program Operations
Partner with the Partner Programs team to operationalize:
Analytics & Performance Insight
About You
We are looking for an operator who understands how partner ecosystems function and how to build the operational infrastructure required to scale them.
You are comfortable working at the intersection of partnerships, sales operations, and systems infrastructure, and you enjoy building new operational frameworks where they do not yet exist.
Ideal candidates will have:
Skills & Competencies
The reasonably estimated base salary for this role ranges from $175,000 to $200,000, plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience.
What Else?
In addition to Postman's pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Along with that, our wellness programs will help you stay in the best of your physical and mental health. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves.
At Postman we value in person collaboration. We are in office 5 days a week for all roles based out of our hubs in San Francisco Bay Area, Boston, Austin, Tokyo and London. For roles based in Bangalore, employees currently work in the office three days a week and will transition to five days per week by the end of the year. We were thoughtful in our approach which is based on collaboration and grounded in feedback from our workforce, leadership team, and peers. The benefits of our in office model will be shared knowledge, brainstorming sessions, communication, and building trust in-person that cannot be replicated via zoom.
Our Values
At Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.
Equal opportunity
Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.