Marketing Data Analyst Senior
Role summary
Progressive is seeking a Senior Marketing Data Analyst for their Customer Relationship Management Customer Experience team. This role will support various marketing campaigns (direct mail, email, call, mobile app) by executing processes, performing analyses, and building reports. Key responsibilities include project planning, experimental design, analyzing results with statistical methods, and communicating findings with recommendations to stakeholders. The goal is to increase policy retention, reduce CRM costs, and enhance customer experience. Remote work is allowed. The position requires a minimum of six years of analytical work experience, or a Bachelor's degree with five years of experience, or a Bachelor's in a quantitative field with three years of experience.
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As a
marketing data analyst senior
on the Customer Relationship Management Customer Experience team, you’ll support direct mail, email, inbound and outbound call, and mobile app campaigns through the execution of processes, analyses, and reporting. You’ll play a critical role in every stage of a project’s life cycle including initial planning and experimental design, report building to monitor project health, analyzing results using statistical methods, and communicating findings to stakeholders including recommendations on the next best actions. Additionally, you’ll work with an established team to make a large, quantifiable impact on increasing policy retention, reducing Customer Relationship Management costs, and improving the overall customer experience.
Remote work allowed.
Must-have Qualifications
- A minimum of six years of analytical work experience.
- {OR} Bachelor's degree or higher and a minimum of five years of analytical work experience.
- {OR} Bachelor's degree or higher in a quantitative field of study and a minimum of three year analytical work experience.
Preferred Skills
- Advanced Excel, SQL and/or SAS programming, including the ability to create and troubleshoot complex programs.
- Experience in Python, Tableau, and/or AI Analytics.
- Understanding statistics, including hypothesis testing, confidence intervals, and experimental design with test/control groups.
- The ability to create and communicate data-driven insights using narratives and visualizations that engage audiences and help them better understand key conclusions.
- Excellent communication skills, both verbal and written.
Compensation
- $81,400−$108,500/year
- Gainshare annual cash incentive program up to 30% of your eligible earnings, based on company performance.
Benefits
- 401(k) with dollar-for-dollar company match up to 6%
- Medical, dental & vision, including free preventative care
- Wellness & mental health programs
- Health care flexible spending accounts, health savings accounts, & life insurance
- Paid time off, including volunteer time off
- Paid & unpaid sick leave where applicable, as well as short & long-term disability
- Parental & family leave; military leave & pay
- Diverse, inclusive & welcoming culture with Employee Resource Groups
- Career development & tuition assistance
- Onsite gym & healthcare at large locations
Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.
Equal Opportunity Employer
Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.