Programmatic Account Manager - HoldCo
Role summary
Samba TV, a media intelligence company, is seeking a Programmatic Account Manager to manage and grow relationships with major agency holding companies and their operating agencies. This role involves ensuring partners maximize value from Samba's audience targeting and measurement solutions, partnering with Sales to drive strategy and identify growth opportunities, and overseeing audience activation across various platforms. The position requires strong understanding of programmatic buying, audience activation, and agency workflows, with a focus on client growth, retention, and satisfaction. The role involves hybrid work with increasing in-office requirements.
As a Programmatic Account Manager – HoldCo at Samba TV, you'll manage and grow relationships with major agency holding companies and their operating agencies. You'll ensure these partners derive maximum value from Samba's suite of audience targeting and measurement solutions. You'll work closely with Sales to support key HoldCo accounts (WPP, Omnicom/OMG, Publicis, Dentsu, Havas), drive audience activation strategies, and deliver a seamless agency experience across planning, activation, and measurement workflows. Your efforts will directly impact agency satisfaction, retention, and account growth within these holding company relationships.
Location requirement: Must live within 50 miles of a Samba office. Required in office 3 days a week (Tuesday through Thursday), moving to 4 days a week (Monday through Thursday) starting January 4th, 2027, with the possibility of moving to 5 days a week in office after that.
Requirements:
Client Growth, Retention & Satisfaction
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Own day-to-day account management for a portfolio of holding company partners — including WPP, Omnicom/OMG, Publicis, Dentsu, and Havas — and their operating agencies
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Partner with Sales to develop strategic account plans, drive renewals, and identify upsell and expansion opportunities across HoldCo relationships
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Ensure agency teams are effectively activating Samba audience and contextual data across major DSPs, SSPs, DMPs, and social platforms
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Build trusted relationships with programmatic, trading, strategy, and analytics stakeholders within HoldCo organizations
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Lead business reviews focused on adoption, delivery, performance insights, and expansion opportunities across brands and agency teams
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Oversee audience segment setup and delivery across SSPs and programmatic buying platforms for agency-led campaigns within HoldCo environments
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Support agency partners across HoldCo relationships through the full activation lifecycle: planning, audience building, activation, and QA (without directly managing or optimizing campaigns)
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Provide platform education and training on how to request, build, and deploy Samba audiences within HoldCo programmatic workflows
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Troubleshoot audience delivery or integration issues and coordinate with technical teams to resolve activation challenges efficiently
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Serve as a feedback loop between HoldCo relationships and internal teams to improve ease of activation, workflow efficiency, and audience performance
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Partner with Sales on pre-sale planning, platform demos, and aligning agency and brand goals with Samba's audience and measurement solutions
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Represent Samba's audience products with subject-matter expertise and a consultative, agency-first approach when working with HoldCo relationships
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Collaborate with Product, Measurement, Revenue Operations, and Finance to deliver enhanced solutions for the complex, multi-agency account structures typical of HoldCo relationships
Campaign & Platform Execution
Strategic Partnership & Cross-Functional Collaboration
Who you are:
What you bring: