SeatGeek Verified

Ticketing, Live Events, E-commerce, Technology

Director of Recruiting

New York, New York, United StatesRemoteFull TimeDirector$171,500–$248,200 /yrPosted 1 month agoVisa sponsorship available

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Role summary

SeatGeek is seeking a Director of Recruiting to lead their talent acquisition team. This role will be responsible for setting recruiting strategy, developing a team of tenured recruiters and a recruiting operations senior associate, and ensuring a proactive, data-driven hiring engine aligned with company goals. The Director will partner closely with People leadership and business stakeholders, manage recruiting KPIs, elevate candidate experience, and champion DEI in hiring. This is a hybrid role based in NYC, reporting to the Chief People Officer, and requires 10+ years of recruiting experience, including 4+ years of management, with a strong background in tech and high-growth startups. The ideal candidate is a hands-on people leader with strategic thinking and operational excellence, comfortable with data, and experienced in executive searches and process improvement.

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

As Director of Recruiting, you’ll lead the team responsible for bringing exceptional talent to SeatGeek across a range of functions. You’ll oversee a group of tenured recruiters and a recruiting operations senior associate, set the strategy and standards for how we hire, and partner closely with People leadership and business stakeholders to ensure our recruiting engine is proactive, data-driven, and aligned to company goals. This is a high-impact role for a hands-on people leader who can balance strategic thinking with operational excellence. You’ll report to our Chief People Officer. This is a hybrid role based out of our NYC office.

What you'll do

Lead and develop the recruiting team, providing clear goals, coaching, feedback, and career development for recruiters and recruiting operations

Own recruiting strategy and operating rhythm across priority roles and business units, aligning hiring plans with headcount forecasts and company priorities

Partner with senior leaders and hiring managers as a trusted advisor on hiring plans, role scoping, interview design, and tradeoffs between speed, quality, and cost

Set and manage recruiting KPIs and SLAs (time-to-fill, pipeline health, onsite-to-offer, DEI representation, candidate experience, etc.), using data to diagnose issues and drive continuous improvement

Elevate candidate experience and employer brand, ensuring every touchpoint reflects SeatGeek’s values and fan-first mindset

Collaborate cross-functionally with People, Finance, and business leaders on workforce planning, headcount approvals, and quarterly/annual planning

Own executive-level reporting and storytelling around recruiting performance, risks, and recommendations

Champion DEI in hiring, partnering with leaders to build diverse slates, inclusive interview processes, and equitable decision-making

Recruit for executive level searches and other key roles as needed

What you have

10+ years of professional recruiting experience, primarily within tech companies and high-growth startups, including 4+ years directly managing recruiters and/or recruiting teams in a fast-paced, high-growth environment

Proven track record leading full-cycle recruiting for a mix of technical and non-technical roles; experience supporting senior and leadership searches

Demonstrated ability to build, lead, and scale high-performing recruiting teams, including setting vision, goals, and operating norms

Strong data fluency — comfortable building and interpreting recruiting dashboards, using data to influence stakeholders, and making tradeoffs grounded in KPIs and business impact

Deep experience with structured hiring practices, including kickoff, calibrated scorecards, structured interviews, and consistent decision-making frameworks

Excellent stakeholder management and communication skills, with the ability to influence senior leaders and push back when needed while maintaining strong partnerships

Experience driving process improvement and change management across multiple teams or business units

Familiarity with modern ATS and recruiting tools (e.g., Greenhouse or similar, Gem, Brighthire, Modernloop) and comfort experimenting with new tools to improve efficiency and candidate experience

A builder’s mindset: comfortable operating in ambiguity, iterating quickly, and balancing long-term systems thinking with short-term execution

Passion for SeatGeek’s mission and for creating a strong candidate and hiring manager experience

Perks

Equity stake

Discretionary annual bonus

Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely

A WFH stipend to support your home office setup

Unlimited PTO

Up to 16 weeks of fully-paid family leave

401(k) matching

Student loan matching program

Health, vision, dental, and life insurance

Up to $25k towards family building,reproductive health services and Gender-affirming care

$500 per year for wellness expenses

Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical

$360 per quarter to spend on tickets to live events

Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $171,500 - $248,200 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

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