Specialty Infrastructure Engineer
Role summary
Sentara Health is seeking an On-Site Specialty Infrastructure Engineer in Norfolk, VA. This full-time role focuses on maintaining and improving cloud, network, and telecommunication systems, ensuring system security, and optimizing uptime. Responsibilities include hardware updates, issue detection, data/voice flow management, and infrastructure planning and design. The position requires 3+ years of relevant experience with a Bachelor's degree, or 5+ years without. Experience with Avaya/Cisco telephony is a plus.
Department and Name: Voice Services- Consolidated Hospital Support
Physical Location: Norfolk, VA
Location Type: On-Site
Employment Status: Regular-Full time
Shift: First (Days)
Posted Date: April 6, 2026
## Job Overview
# Overview
Specialty Infrastructure engineering includes updating hardware required for maintenance of cloud, network, and telecommunication and any connectivity issues that could crop up, detecting system and application issues, and ensuring the smooth flow of data and voice throughout the organization.
IT Specialty infrastructure engineers manage the security of computer systems, networks, telecommunication, and inter-application information transfers. They ensure optimum uptime for complete network, telecom, cloud services, cloud storage, and cloud servers. The engineer also improves, plans capacity, and designs infrastructure engineering projects.
An Experienced Professional applies practical knowledge of job areas typically obtained through advanced education and work experience. Responsibilities typically include: • Works independently with general supervision. • Problems faced are difficult but typically not complex. • May influence others within the job area through explanation of facts, policies, and practices.
# Education
- Bachelor's Degree (Preferred)
- Experience in lieu of Bachelor's Degree
- 3+ years of relevant experience with a Bachelor’s degree
- 5+ years of relevant experience without a Bachelor’s degree
# Certification/Licensure
- Relevant certifications preferred
# Experience
- 3+ years of relevant experience with a Bachelor’s degree
- 5+ years of relevant experience without a Bachelor’s degree
- Avaya/Cisco telephony experience is a plus
## About Us
Sentara Health, an integrated, not-for-profit health care delivery system, celebrates more than 135 years in pursuit of its mission – “we improve health every day.” Sentara is one of the largest health systems in the U.S. Mid-Atlantic and Southeast, and among the top 20 largest not-for-profit integrated health systems in the country, with 34,000 employees, 12 hospitals in Virginia and Northeastern North Carolina including 10 hospitals with the prestigious Magnet® recognition, and the Sentara Health Plans division which serves more than 1 million members in Virginia and Florida. Sentara is recognized nationally for clinical quality and safety, and is strategically focused on innovation and creating an extraordinary health care experience for our patients and members. Sentara was named a Health Quality Innovator of the Year (2024), was recognized by Forbes as “America’s Best-In-State Employer” (2024), “Best Employer for Veterans” (2022, 2023), and “Best Employer for Women” (2020), and named to IBM Watson Health’s “Top 15 Health Systems” (2021, 2018).
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