Data Analyst (Medior/Senior)

Job Descriptions

• Maintain and update the sales database to ensure accurate and real-time data availability.
• Analyze sales trends, customer behavior, and promotional effectiveness to provide strategic recommendations.
• Support sales target forecasting by leveraging historical data and market trends.
• Monitor key KPIs such as conversion rates, response time, churn rate, and customer retention to identify gaps and opportunities.
• Generate regular reports and dashboards to track performance at the center and team level.
• Collaborate with the sales and operations teams to provide data-driven insights for strategy improvements.
• Evaluate individual sales performance based on KPIs and recommend rewards or corrective actions.
• Ensure data integrity across multiple platforms, including CRM, Google Spreadsheets, and sales tracking tools.

Job Requirements

• 3-5 years of experience in data analysis, sales operations, or business intelligence.
• Strong analytical skills with proficiency in SQL, Google Spreadsheets, BigQuery, GCP, or data visualization tools (Superset, Metabase, Google Data Studio, Looker, etc.).
• Experience managing and analyzing sales or customer behavior data to drive insights.
• Ability to track and monitor KPIs, providing actionable recommendations to improve performance.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills to translate data findings into business strategies.
• Ability to work independently while collaborating with sales, Growth, and operational teams.