Technical Support Engineer

2 DAYs PER MONTH

9AM -5PM

Duties and Responsibilities

• Installs, troubleshoots, and repairs workstations, laptops, network hardware and software components.
• Provides end-user technical assistance in both administrative offices and in manufacturing environments.
• Installs, configures and troubleshoots all versions of Microsoft Operating Systems and Microsoft 365 Applications.
• Manages workflow using Service Now to document customer issues and concerns
• Stays current with industry standards and knowledge
• Provide basic network/wi-fi troubleshooting
• Performs other related duties as assigned or directed.

Minimum Qualifications

Two (2) years or more experience providing technical assistance to users onsite and/or remotely in support of computer network operations, workstations, laptops and printers; Graduation from an accredited high school or possess a GED.