Data Analyst- Performance Improvement

Under the direction of the Director of Performance Improvement / Risk Management, the Data Analyst collects, collates, displays and analyzes data.

• Assists the Director and other department managers with performance improvement projects.
• Confirms accuracy and maintains confidentiality of data, reviews and makes necessary correction to information entered.
• Generates reports and responds to inquiries about data and department procedures as requested.
• Assists Director and other department managers with PI projects.
• Performs additional duties as requested.
• Requires excellent organization skills, accurate typing / data entry in MS Office software and database software, thoroughness and attention to detail.
• Requires ability to maintain confidentiality, contribute to a team effort and accomplish results as required.

This is a 100% onsite position at our Philadelphia hospital.

Management of Performance Improvement/Risk Management Functions

• Assists and supports Director with Patient Relation, Patient Safety and Patient Experience activities
• Manages and serves as administrator for the policy and procedure management system
• Supports and assists Director with Regulatory and Accreditation activities
• Explores and develops familiarity, over time with software applications as applicable to support performance improvement documentation.
• Works with manager to identify potential performance improvement activities within the department.
• Supports Director so the day-to-day activities are handled in an efficient, organized and timely manner
• Streamlines office and administrative processes to improve performance in areas of efficiency, productivity and satisfaction.
• Performs additional duties as requested

Information Management

• Collects data and prepares a variety of reports including Patient Experience, Hospital and Quality Dashboards, Risk Management, Compliance 360, and Infection Control accurately and in a timely manner
• Displays data using appropriate performance improvement, statistical, and graphic tools
• Proficient in computer queries to generate necessary reports as needed or required
• Demonstrate effective communication and relationship building skills
• Builds collaborative relationships with staff, peers and physicians
• Collaborates with teams to develop, review and revise processes, protocols, policies and procedures
• Communicates effectively with staff/patients/families/visitors
• Demonstrates behaviors for effective consultation meetings with department managers and team projects leaders
• Entering data and preparing reports
• Inputting data into the computer accurately and on a timely basis. Printing reports prior to meeting where data is presented by deadline as established by Director.
• Demonstrating proficiency in computer queries to generate necessary reports as needed or required
• Produces data reports and graphics which are accurate representations of the process under study.
• Demonstrating proficiency in producing graphs and tables and using performance improvement tools, such as, flowcharts, control charts, trending charts, etc.
• Research applicable report style and graphics to enhance the presentation of data.
• Assists in facilitating, recording and distribution of meeting minutes.

This is not an all-inclusive list of this job’s responsibilities. The incumbent may be required to perform other related duties and participate in special projects as assigned.

Required / Preferred:

• Bachelor's Degree required
• 3 years of Quality Management and Performance Improvement required
• Healthcare experience highly preferred
• 2 years of Joint Commission preparation preferred
• Experience building reports in Epic EMR

Additional Knowledge and Skills

• Basic statistics
• Familiar with TJC standards and CQI tools
• Database management skills
• Ability to program and build databases
• Intermediate MS Excel