Infrastructure Engineer

### Who you are
- 2+ years of experience in Infrastructure Engineering, Site Reliability Engineering (SRE), DevOps, or related roles
- Experience operating container orchestration platforms such as Kubernetes
- Hands-on experience managing cloud infrastructure using Infrastructure-as-Code tools such as Terraform, Ansible, or similar
- Strong programming skills in Go, Python, or similar languages, with a focus on automation and systems development
- Experience supporting production systems at scale, with a focus on reliability and operational excellence
- Strong problem-solving skills and the ability to balance short-term operational needs with long-term infrastructure design
- Experience with AWS, GCP, and Azure
- Experience operating large-scale distributed systems
- Familiarity with observability platforms, telemetry pipelines, or monitoring infrastructure
- Experience improving developer platform tooling or internal infrastructure platforms
- Experience working in high-growth or rapidly evolving engineering environments

### What the job involves
- Observe by Snowflake is an AI-powered observability platform built on the Snowflake Data Cloud and engineered for scale
- We ingest and store logs, metrics, traces, and events on an open, scalable data lake using open formats like Apache Iceberg, delivering deep correlation and long-term analytics at dramatically lower cost
- A dynamic Knowledge Graph and chat-based AI SRE provide rich context and guided workflows so teams can move from detection to root cause and resolution significantly faster
- The Infrastructure team at Observe by Snowflake is responsible for building, scaling, and operating the development and production environments that power our observability platform
- We are a small, highly collaborative team with a broad scope, focused on delivering reliable infrastructure while continuously improving the systems that support our engineers and customers
- Design, build, and operate scalable cloud infrastructure in AWS supporting a high-scale observability platform
- Improve system reliability, performance, and operational visibility across development and production environments
- Develop and maintain CI/CD pipelines and internal tooling to improve developer productivity and deployment safety
- Identify and mitigate security risks, and help maintain internal security standards and compliance requirements
- Build infrastructure that supports high availability, scalability, and operational resilience
- Participate in an on-call rotation, contributing to incident response and post-incident improvements
- Partner closely with engineering teams to ensure infrastructure supports evolving product and platform needs

### Benefits
- Comprehensive health insurance plans
- Health savings accounts
- Robust retirement plans
- Life and disability insurance
- Weekly online lunch and learns
- Virtual workout classes
- Ergonomic work-from-home equipment
- On-demand mental health and wellness programs
- Fertility benefits and family planning resources
- Generous time-off and various leave plans
- Onsite and Remote Work
- Employee discounts and pre-tax selections
- New hire equity + Employee Stock Purchase Plan (ESPP)
- Quarterly bonus or commission program