Software Engineer

### Who you are
- Spent 3+ years as a software engineer, including 1–2 years on a growth or experimentation-focused team
- Built and iterated on backend systems that power experimentation, messaging, funnels, or activation flows
- Shipped and measured experiments that moved core metrics like activation, conversion, retention, or booking
- Used data to identify drop-offs, size opportunities, and prioritize what to build next
- Collaborated with product, design, data, or ops to turn insights into shipped features
- Balanced speed and impact in a startup or high-growth environment
- You’ve shipped experiments that directly moved activation, conversion, or booking metrics
- You’re comfortable owning the full loop — sizing, building, launching, and measuring
- You’ve worked on products where growth is driven through the product, not just outbound channels
- You move fast with data, scrappy tooling, and lightweight experiments
- You’ve operated in high-ambiguity, zero-to-one, or PLG environments where playbooks didn’t exist

### What the job involves
- Sprinter Health delivers free, in-home care to some of the most underserved communities in the country
- The Growth Engineering team is responsible for getting patients to actually use that care—by reaching them, educating them, and making it easy to book. Today, most appointments are booked through outbound phone outreach
- Your mandate is to help us evolve that into a true product-led motion by bringing booking directly into the core product and scaling how we engage patients
- This is a role where the impact is tangible—you’re building the systems that determine whether someone gets care or goes without
- Design and ship experiments that drive patient bookings — from message copy tests and outreach timing to new in-product booking flows
- Optimize multi-channel engagement across SMS, phone, email, and mail to reach patients who typically don’t schedule care
- Run rapid brainstorms and sizing exercises to prioritize the next set of growth bets
- Define and monitor funnel metrics to understand drop-off, activation, and conversion
- Share insights through clear reporting and experiment reviews with cross-functional partners
- Test unconventional tactics (like door-knocking pilots) and simulate outreach volume to match clinical supply and demand
- Our tech stack:
- Typescript, Python
- AWS Amplify stack (AppSync, DynamoDB, Lambda, CloudFormation)
- BigQuery, OpenSearch / ElasticSearch
- Looker, Kibana
- Statsig
- GraphQL
- Node.js
- React Native, React Native for Web

### The application process
- We aim to complete the interview process between 2-3 weeks. It will usually consist of:
- Recruiter Screen (30-Minutes)
- Hiring Manager Introduction (30-Minutes)
- Technical Assessment (45-Minutes)
- Onsite Interview: Systems Design - Growth Focused + Behavioral Interview + Lunch with the Team (3-hours)
- References

### Benefits
- Free lunch everyday and fully-stocked microkitchens and coffee/tea bar
- Team offsites, game hours, tech talks, and design sprints
- Health insurance benefits (PPO / HMO / HSA, 100% of family premiums paid)
- Dental / vision / wellness benefits
- 401k matching
- Unlimited PTO
- Flexible work-from-home policy for work/life balance (4 days in-office, accommodation for occasional WFH days)
- Relocation assistance
- Generous parental leave (4 months for the birthing parent, 3 months for a partner, 100% paid)