Income Advancement Program Manager

About Us: *St. Vincent de Paul Georgia’s (SVdP) envisions a more just and compassionate Georgia, where every neighbor lives with dignity and opportunity. Our mission is to serve our neighbors with love and respect: delivering help, hope and pathways to self-sufficiency. With a core focus on preventing homelessness, fighting hunger, and improving health, we are the oldest and largest state-wide social service nonprofit in Georgia. Our programs include rental and utility assistance, food recovery and distribution, and prescription fulfillment through an onsite pharmacy. Our essential elements are Faith, Friendship and Service, and we strive to practice the Vincentian Virtues of Simplicity, Selflessness, Gentleness, Humility and Zeal. Services are provided through the headquarters’ (Council) facility in Chamblee, GA, 76 Conferences (parish-based chapters) throughout the state, and 9 Thrift Stores. To learn more about SVdP Georgia and our programs, visit our website at* *www.svdpgeorgia.org*

*Feed. Clothe. House. Heal.*

Position Summary:

The Income Advancement Program (IAP) Manager supports neighbors across the full range of services offered by St. Vincent de Paul Georgia, including Motel to Home, the STABLE Program (Supporting Transition to a Better Living Environment), Marillac Moms, Workforce Wednesdays, and walk-in assistance at the main office. The goal of the program is to help neighbors strengthen their financial stability and work toward long-term economic mobility.

Under the direction of the Housing Director and program managers, the Income Advancement Program Manager plays a key role in supporting neighbors as they identify and pursue pathways toward employment, skills training, and greater financial security. The IAP Manager meets one-on-one with neighbors, providing coaching, resource navigation, and when appropriate, limited financial assistance to help overcome barriers to advancement.

The IAP Manager works with neighbors to identify their aptitudes and interests, pursue job training and educational opportunities, and connect with better-paying employment. They also build and maintain relationships with community partners, employers, and training providers to expand opportunities for participants.

In addition, the Managerr tracks progress, maintains detailed records, and collaborates closely with SVdP team members across programs to ensure wraparound support tailored to each participant’s needs and goals. Through this work, the IAP Manager helps neighbors move toward greater stability and self-sufficiency.

Key responsibilities include:

• Assist neighbors to identify their aptitudes and skillsets and obtain job training to increase employability.
• Connect neighbors with better-paying employment opportunities.
• Build and maintain relationships with community partners, employers, and training providers.
• Track participant progress and maintaining detailed records.
• Collaborate with SVdP team members to ensure holistic, wraparound support aligned with each participant’s goals and wellbeing.

Qualifications:

• Bachelor’s degree in Social Work, Human Services, Workforce Development, or a related field preferred (relevant experience may substituted for education).
• Minimum of 2 years’ experience in case management, workforce development, coaching, or related service roles.
• Familiarity with public benefits systems (e.g., SNAP, TANF, Medicaid), adult education, or employment readiness services.
• Strong interpersonal and communication skills with the ability to build trust and motivate individuals from diverse backgrounds.
• Demonstrated ability to coach or mentor individuals toward achieving employment or financial goals.
• Excellent organizational skills and attention to detail; ability to manage multiple priorities and meet deadlines.
• Proficient in using technology for documentation, tracking, and virtual communication (e.g., Microsoft Office, case management systems, etc.).
• Knowledge of trauma-informed care and strengths-based service delivery a plus.
• Committed to the mission and values of SVdP Georgia and to supporting neighbors with dignity and respect.
• Culturally competent and sensitive to the challenges faced by individuals experiencing poverty or housing instability.
• Self-motivated, collaborative, and adaptable in a dynamic team environment.
• A valid driver’s license and vehicle are required, as well as proof of auto insurance.
• Ability to support the mission of a Catholic based, non-profit organization

Physical Demands/Work Environment:

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position requires talking on the telephone, typing and operation of general office equipment.

This position works in an in person office environment, Monday - Friday during normal business hours, with some flexibility for remote work. He/She may be required to be available on nights and weekends depending on neighbor availability to meet to pursue their IAP goals.

The position requires talking on the telephone, typing and operation of general office equipment.

Compensation:

Competitive salary commensurate with experience and background. There are also company paid holidays and paid time off available to all full and part time employees.

This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents may perform other related duties as may be required.

To apply, submit letter of interest, resume, and salary requirements to sbatesboston@svdpgeorgia.org.

Learn more about St. Vincent de Paul Georgia at www.svdpgeorgia.org