StackAdapt Verified

Advertising Technology (AdTech), Programmatic Advertising, Software

Manager, Client Services (PNW)

United StatesRemoteFull TimePosted 2 months agoVisa sponsorship available

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Role summary

StackAdapt is seeking a Manager, Client Services (MCS) to lead its PNW region. This role reports to the VP, Client Services and involves leading and developing a team of Account Managers focused on client retention and growth. The ideal candidate has a strong background in AdTech, MarTech, or Programmatic advertising, with proven people leadership skills. Responsibilities include setting performance targets, coaching AMs, hiring and developing talent, improving team efficiency, and collaborating with cross-functional teams. The role also involves serving as a senior client contact and providing expert guidance on StackAdapt’s DSP. This is a remote-first position based on the West Coast of the United States.

StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels.

StackAdapt is hiring a Manager, Client Services (MCS) to lead our PNW region, within the Western US Region of our Revenue organization. Reporting to the VP, Client Services, you’ll lead and develop a team of Account Managers who are driving client retention and growth across a diverse portfolio of brands and agencies. We’re looking for a proven people leader with a strong background in AdTech, MarTech, or Programmatic advertising; someone who understands the evolving digital ecosystem and how to deliver meaningful client outcomes. As the territory leader, you’ll play a critical role in shaping team culture, representing your territory’s voice across the organization, and helping fuel StackAdapt’s continued growth in the West. This is a high-impact leadership opportunity for someone who thrives on collaboration, as you’ll work directly with the Director of Sales in the territory to strengthen client partnerships, accelerate growth, and shape the future of StackAdapt’s presence in the Pacific Northwest.

StackAdapt is a Remote First company although we are looking to hire this person on the West Coast of the United States.

What you'll be doing:

Lead and develop a team of Account Managers (AMs), fostering a collaborative, high-performance culture focused on client retention, revenue growth, and strategic partnership

Set clear expectations for success by tracking and evaluating quarterly revenue targets, ensuring consistent performance and accountability across the team

Coach AMs to develop and execute strategic account plans that drive results, providing hands-on support for key and high-potential accounts.

Reinforce a commercial mindset that empowers AMs to own the full client lifecycle, from onboarding through renewal and expansion

Hire, onboard, and develop top talent, ensuring each team member has a clear growth path and is equipped to deliver exceptional client outcomes

Identify and implement opportunities to improve team efficiency through new tools, streamlined processes, or enhanced training and education

Partner with cross-functional leaders to represent the Client Services perspective, sharing insights and driving solutions that improve both client and internal outcomes

Serve as a senior point of contact for major client initiatives, building relationships with senior stakeholders and providing strategic consultation

Provide expert guidance on StackAdapt’s DSP, including campaign setup, performance analysis, optimization, and new opportunities to achieve client KPIs

Lead in-person and virtual client engagements such as presentations, Quarterly Business Reviews, and training sessions

Travel as required to support client and team needs.

What you'll bring to the table:

3+ years of experience managing and developing high-performing teams, with a proven ability to lead from the front and inspire excellence

5+ years of experience in account management, campaign strategy, or execution within the programmatic, adtech, or martech space

Deep understanding of Real-Time Bidding (RTB) and programmatic advertising, with hands-on experience using DSPs and Ad Networks

Familiarity with self-serve advertising platforms such as Google Ads, Facebook Ads, or other DSPs

Strong track record of managing senior client relationships, driving revenue growth, and delivering measurable business outcomes

Ability to simplify and communicate technical concepts with confidence, leveraging platform expertise to support client success

Demonstrated success in solving complex challenges through data-driven decision-making and scalable, creative solutions

Collaborative and influential partner who works effectively across departments to implement new ideas and optimize performance

Highly organized and detail-oriented, with strong time management and prioritization skills

Proactive, solutions-focused leader who thrives in a fast-paced and evolving environment

Exceptional written and verbal communication skills, with the ability to build trust and alignment across teams and clients

Genuine passion for digital advertising and curiosity about emerging technologies and industry trends

Bonus: Experience using StackAdapt’s platform

StackAdapter's Enjoy:

Highly competitive salary

Retirement/ 401K/ Pension Savings globally

Competitive Paid time off packages including birthday's off!

Access to a comprehensive mental health care program

Health benefits from day one of employment

Work from home reimbursements

Optional global WeWork membership for those who want a change from their home office and hubs in London and Toronto

Robust training and onboarding program

Coverage and support of personal development initiatives (conferences, courses, books etc)

Access to StackAdapt programmatic courses and certifications to support continuous learning

An awesome parental leave program

A friendly, welcoming, and supportive culture

Our social and team events!

Please note: Benefits and perks may vary depending on your country of employment and the nature of your engagement. In locations where StackAdapt does not have a legal entity, employment and benefits are administered in accordance with local regulations and partner policies.

StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know.

We use artificial intelligence (AI) to streamline the resume reviews of candidates and assess their fit based on the criteria outlined in the job posting. We do not use AI to make any final hiring or interview decisions.

About StackAdapt

We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded:

G2 Top Software for 20262026 Best Workplaces™ for Young Talent and in Canada by Great Place to Work®#1 DSP on G2 and leader in a number of categories including Cross-Channel Advertising

To learn more about our privacy practices, please see our Privacy Policy.

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