AI Solutions & Automation Product Manager-Operations
Role summary
The AI Solutions & Automation Product Manager will drive the identification, design, pilot, and scaling of AI and automation solutions within North America Parts & Service. This role involves partnering with various business and technology teams to optimize workflows, enhance customer and employee experiences, and transform digital processes. Key responsibilities include discovering and prioritizing use cases, translating business needs into user stories, leading pilot execution, developing scaling strategies, and measuring solution performance against defined KPIs, all while ensuring compliance with governance frameworks.
Job ID: 2016376
Career Area: Sales & Marketing
Job Category:
Location: Headquarters & Technology Center – Auburn Hills
48326, US
Date Posted: March 27, 2026
Brand: FCA Group
The AI Solutions & Automation Product Manager drives the identification, design, pilot, and scaling of AI and automation solutions across North America Parts & Service. The role partners with business functions, ICT, AI strategists, data teams, and the Parts & Services AI Champion network to deliver measurable impact through workflow optimization, improved customer and employee experience, and digital process transformation.
This role exists to support the broader organizational mission to accelerate digital transformation and scale AI adoption across Stellantis NA P&S and reports to the Head of NA Parts & Services Aftersales Technology.
KEY RESPONSIBILITIES:
### 1. Use Case Discovery & Prioritization
- Partner with assigned business domains to identify high-value AI, Copilot, and other low-code/no-code automation opportunities.
- Conduct process mapping and problem analysis to define requirements and value hypotheses.
- Maintain and refine the domain-specific opportunity backlog.
### 2. Solution Design & Pilot Execution
- Translate business needs into clear user stories, requirements, and acceptance criteria.
Lead pilot cycles end-to-end: design test evaluate- iterate.
- Partner with ICT, data engineering, and automation teams to ensure feasibility and solution integration within corporate governance requirements.
### 3. Scaling & Adoption
- Develop deployment playbooks, documentation, and training assets.
- Work with business leaders, frontline teams, and AI Champions to embed AI into daily operations.
- Create reusable templates, prompt libraries, workflows, or automation components.
### 4. Measurement & Governance
- Define KPIs and measure solution performance, productivity impact, and financial outcomes.
- Ensure compliance with Stellantis’ Responsible AI and Data Governance frameworks.
- Support change‑management activities to strengthen adoption readiness.
EOE/Disability/Veteran
At Stellantis, we assess candidates based on qualifications, merit, and business needs. We welcome applications from all people without regard to sex, age, ethnicity, nationality, religion, sexual orientation, disability, or any characteristic protected by law. We believe that diverse teams reflect our identity as a global company, enabling us to better address the evolving needs of our customers and care for our future.
Our benefits reflects the STELLANTIS commitment to helping you reach your personal and professional goals. In addition to an environment that promotes career development, we offer benefits for a healthy lifestyle and a rewarding future, designed to take care of you and your family, in various stages of life.
As a global company, our employee packages will vary by country, customary norms and the legal entity into which you are hired.
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