Sales Operations Project Manager
Role summary
Stuller is seeking a Sales Operations Project Manager to coordinate customer-specific initiatives for strategic partners. This role involves managing projects from intake to completion, acting as a liaison between customers, sales, and internal teams. The ideal candidate will be highly organized, customer-focused, possess strong communication and prioritization skills, and have at least 3 years of project management experience in a fast-paced environment. Proficiency in Salesforce and Microsoft Office is preferred. This role is crucial for driving growth by developing innovative strategies and building lasting partnerships within the jewelry industry.
Stuller's Sales team plays a pivotal role in driving the company’s growth by developing innovative strategies connecting with customers and elevating their business potential. The team is focused on delivering personalized solutions, building lasting partnerships, and contributing to the overall success and expansion of Stuller’s offerings.
The Sales Operations Project Manager supports customer-specific initiatives for Stuller’s strategic partners by coordinating cross-functional projects in support of Business Directors and the Proactive Sales team. This role serves as a central liaison between customers, sales, and internal teams to ensure projects are planned, executed, and delivered successfully.
This position requires a highly organized, customer-focused individual who can manage multiple priorities, communicate clearly across teams, and drive projects forward in a fast-paced environment.
Key Responsibilities
- Manage customer-requested strategic projects from intake through completion
- Act as a liaison between Business Directors, customers, and internal teams
- Own project timelines, deliverables, and status updates; proactively communicate risks
- Coordinate cross-functional teams to keep projects moving to completion
- Support customer communications, updates, and deliverables in partnership with Sales
- Gather and document project requirements including forecasts, pricing, and timelines
- Manage samples, initial buys, and ongoing order support as needed
- Maintain accurate project documentation and updates in Salesforce
- Ensure customer-facing materials align with Stuller brand standards
- Support forecasting, contracts, rebates, and reporting for strategic accounts
Basic Qualifications
- Bachelor’s degree or equivalent experience
- 3+ years of project or program management experience in a fast-paced environment
- Strong organizational, communication, and prioritization skills
- Proven ability to work cross-functionally and influence outcomes
Preferred Qualifications
- Customer-focused mindset with high attention to detail
- Ability to manage changing priorities and meet deadlines
- Proficiency in Microsoft Office; Salesforce or CRM experience
Stuller is the jewelry industry's largest manufacturer, supplier, and technology developer in North America. With a customer base spanning the globe, we serve jewelry professionals through an unmatched selection of quality products, expert and friendly service, and the fastest delivery. We are powered by our employees, their creativity, their energy, and their commitment to creating exceptional experiences.
We are committed to our employees' comprehensive health and happiness. Our award-winning wellness initiatives and benefits help Stuller to stand out as one of the top employers in Louisiana. Learn more about our benefits by clicking here.
