Web UI/UX Designer

About The Company
M-Files is a pioneering organization dedicated to transforming how work gets done through innovative document management solutions. Our context-first platform offers purpose-built business use cases, encompassing universal and industry-specific workflows. We enable secure collaboration, automate complex processes, and ensure governance compliance across diverse organizational structures. Unlike traditional systems, M-Files organizes content around the context of your business, connecting documents to related people, projects, and transactions. Our unique metadata-driven architecture allows organizations to model content aligned with their business processes, unify information across silos, and leverage AI at scale. With over 6,000 customers spanning more than 100 countries, M-Files is committed to delivering greater productivity, reducing risks, and facilitating smarter, faster decision-making.
Our core values—Make It Happen, Help Others, and Love Customers—guide us in fostering a collaborative, innovative, and customer-centric culture. We are proud to be recognized as a Great Place to Work, emphasizing transparency, teamwork, and continuous growth. To learn more about our organization, please visit our company page and explore how we are redefining the future of work.
About The Role
The Web UI/UX Designer (User Flow & Digital Journey Specialist) plays a critical role in shaping the digital experience for our corporate websites and web platforms. This position is focused exclusively on website user experience and interface design, including developing user flows, mapping user journeys, creating information architectures, wireframes, and interactive prototypes. The role emphasizes designing intuitive, accessible, and responsive web interfaces that enhance usability and engagement. It does not involve product software or application UI design.
The ideal candidate will possess a strong background in interaction design, with the ability to define clear user flows within web pages and map cohesive user journeys across the entire website. Translating research insights and requirements into structured wireframes and prototypes is a key responsibility, ensuring usability is validated before development. Continuous UX improvement, informed by user research, behavioral analysis, and testing, is fundamental to this role. The designer will collaborate closely with marketing, engineering, and other stakeholders to deliver compelling, user-focused web experiences that align with brand standards and accessibility guidelines.
Qualifications

• 4-7+ years of experience in website-focused UI/UX design for corporate or marketing websites
• Proficiency in user flow design and website user journey mapping
• Advanced skills in Figma or Sketch, including creating interactive prototypes
• Experience with behavioral analytics tools such as Microsoft Clarity, Hotjar, Crazy Egg
• Experience supporting A/B testing and UX experimentation initiatives
• Strong portfolio demonstrating wireframes, navigation systems, responsive layouts, and UX problem-solving
• Solid understanding of responsive design, accessibility standards (WCAG), and usability best practices
• Strong visual design skills, including typography, layout, hierarchy, and web UI patterns
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, XD)

Responsibilities

• Design and refine website user flows, navigation paths, and interaction patterns to optimize user experience
• Develop comprehensive user journey maps to ensure a cohesive and intuitive website experience
• Create wireframes and interactive prototypes to validate design concepts and usability
• Design visually appealing web page layouts and supporting graphics aligned with brand standards
• Develop and implement responsive layouts for desktop, tablet, and mobile devices
• Apply usability best practices and ensure compliance with accessibility standards such as WCAG
• Utilize behavioral analytics tools like Clarity, Hotjar, and Crazy Egg to analyze user behavior and identify UX improvements
• Support A/B testing initiatives using platforms such as VWO to validate UX enhancements and optimize performance
• Maintain and evolve scalable web design systems and UI component libraries for consistency across platforms
• Collaborate effectively with Marketing, Engineering, and other teams to ensure seamless, user-focused implementation of designs

Benefits

• Opportunity to contribute to a global, innovative company with Finnish roots
• Flexible remote work arrangements to support work-life balance
• 10 paid holidays annually and unlimited PTO
• Matching 401K plan (25% of employee contribution up to IRS max)
• Comprehensive health insurance options, including PPO and HDHP/HSA plans
• Dental and vision insurance coverage
• Life insurance equal to 1x employee salary
• Employer-paid short-term and long-term disability insurance
• Flexible Spending Plan for medical and dependent care expenses

Equal Opportunity
M-Files is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, or any other protected status under applicable law. We encourage all qualified candidates to apply and join our innovative team dedicated to redefining workplace productivity.
Application Deadline: We encourage you to apply soon if interested, this role will be taken offline based on applicant volume. We recognize that job searching can sometimes feel uncertain, and we want to be respectful of your time and interest. We're committed to providing updates after the review period and thank you in advance for considering M-Files as your next career opportunity.