Software Engineer - DevOps/SRE

About The Company
WellSky is a leading healthcare technology company dedicated to transforming the way healthcare providers deliver care. With a focus on innovation, inclusiveness, and collaboration, WellSky creates solutions that improve patient outcomes, streamline operations, and enhance the overall healthcare experience. The company values independent thinking and fosters an authentic culture where diverse perspectives are celebrated. WellSky’s commitment to excellence and continuous improvement positions it as a trusted partner for healthcare organizations nationwide.
About The Role
The Staff Software Engineer - DevOps/SRE at WellSky is a pivotal role responsible for overseeing all stages of the software development lifecycle, utilizing a broad array of technologies and tools to develop impactful software solutions. This role involves designing, building, and optimizing comprehensive systems that prioritize end-user efficiency and experience. The engineer will lead efforts in system architecture, reliability, scalability, and performance, working closely with cross-functional teams to ensure high-quality, resilient, and maintainable solutions. Additionally, this position emphasizes innovation through the evaluation and implementation of emerging technologies, including AI tools, to enhance team productivity and software capabilities. The role requires proactive incident management, monitoring, and continuous improvement to ensure system reliability and availability.
Qualifications

• Bachelor’s degree or relevant work experience
• 8-12 years of relevant experience in software engineering or DevOps/SRE roles
• Proven experience as a Site Reliability Engineer or similar position
• Strong expertise in Kubernetes and container orchestration
• Hands-on experience with cloud platforms, preferably Google Cloud Platform (GCP)
• Familiarity with observability and Application Performance Monitoring (APM) tools such as New Relic and OpenTelemetry
• Proficiency in infrastructure as code tools like Terraform
• Solid understanding of CI/CD pipelines and deployment automation
• Excellent problem-solving and troubleshooting skills
• Strong communication and collaboration abilities

Responsibilities

• Lead the design and architecture of major systems and services, ensuring they are scalable, reliable, and maintainable in line with business needs
• Collaborate with solution managers, engineers, data scientists, and stakeholders to define and prioritize technical requirements
• Ensure the sustained quality and reliability of software solutions by acting as a go-to expert for resolving complex issues in development and production environments
• Participate actively in code reviews, provide constructive feedback, and mentor other engineers to enhance team capabilities
• Drive technological innovation by evaluating and integrating new tools, methodologies, and AI capabilities to improve efficiency and performance
• Ensure code meets functional and performance standards through rigorous testing, including automated unit and integration tests
• Leverage AI tools and platforms to optimize decision-making, workflows, and data-driven outcomes
• Manage incident response, lead system outage resolutions, and conduct post-incident reviews to prevent recurrence
• Design, implement, and maintain monitoring and alerting systems using tools like New Relic, Grafana, and ELK stack
• Work with various teams to build and maintain scalable, resilient infrastructure
• Maintain system security and compliance in accordance with company policies
• Perform other duties as assigned to support organizational goals

Benefits

• Comprehensive medical insurance including Rx, dental, and vision coverage
• Mental health support through Employee Assistance Program (EAP)
• Generous paid time off and 13 paid holidays annually
• 100% vested 401(k) retirement plan with company matching
• Educational assistance up to $2,500 per year to support professional development

Equal Opportunity
WellSky is committed to creating a diverse and inclusive workplace. We provide equal employment opportunities to all individuals regardless of race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical conditions, genetic information, military service, veteran status, or any other characteristic protected by law. We are proud to be a drug-free workplace and ensure a fair and equitable hiring process for all applicants.