Senior Product Manager, Medicaid
Role summary
The company is seeking a Senior Product Manager to lead its healthcare management strategy, initially focusing on the Medicaid population and expanding to Medicare and dual-eligible individuals. This individual contributor role requires a deep understanding of the health-tech landscape and the ability to build products from scratch. The Product Manager will work cross-functionally to define product vision, roadmap, and requirements, collaborating closely with engineering, design, and sales. Key responsibilities include understanding MCO and member needs, participating in B2B sales motions, defining success metrics, and developing expertise in the Medicaid managed care ecosystem. The role emphasizes driving impact and revenue through technology, with a genuine commitment to improving health outcomes for underserved populations.
Swooped is a Talent Platform (not a staffing agency). We are not the employer for this role and do not make hiring decisions. Clicking "Apply" takes you to Swooped to review the role and hiring company details.
About the Opportunity
The company builds technology that strengthens the social safety net in America. The organization envisions a future where every American has the tools and resources they need to thrive.
The safety net’s strength depends not just on funding, but delivery. The company exists to dramatically improve how government benefits are delivered. Managing SNAP, picking a D-SNP plan, or protecting against EBT theft should feel as seamless as Apple Pay or Netflix.
Governments struggle to build modern, scalable user experiences. The company does not.
To succeed, the organization focuses on execution. The team is building the technology required to deliver modern benefits experiences at scale. The aim is to massively grow impact and revenue while operating with a lean and excellent team, which requires rigor, urgency, strong judgment, and thoughtful use of modern technology, including AI.
Over 5 million Americans trust the company today. The organization has grown revenue 35% year-over-year and is reinventing entire benefit categories, including Medicare, around the real needs of low-income Americans. The company is building a high-growth, high-ceiling, sustainable for-profit company where impact drives revenue.
About the Role
The organization is looking for a
Senior Product Manager
to define, own, and execute its healthcare management strategy. This role will start by focusing on the Medicaid population—understanding how managed care organizations (MCOs) serve their members and where technology can meaningfully improve outcomes. Over time, the scope will expand to include the Medicare and dual-eligible populations.
This is a senior individual contributor role for someone who thrives in ambiguity, has built products from scratch, and has a deep understanding of the health-tech landscape. The individual will work cross-functionally with engineering, design, data, and sales to bring new products to market that improve care for the people who need it most.
Key Responsibilities
- Own the end-to-end product vision and roadmap for the company's healthcare management offering, from discovery through launch and iteration.
- Deeply understand the needs of MCOs, state Medicaid agencies, and the members they serve.
- Lead 0→1 product development: identify opportunities, validate hypotheses, define requirements, and ship solutions in close collaboration with engineering, design and sales.
- Partner directly with MCO prospects and customers as part of a B2B sales motion—joining sales calls, shaping product demos, and translating customer feedback into product direction.
- Define and track success metrics that tie product performance to member health outcomes and business results.
- Develop a deep expertise in the Medicaid managed care ecosystem, including care coordination, utilization management, HEDIS/quality measures, and member engagement.
- Build the strategic case for expanding into Medicare and dual-eligible populations as the product matures.
- Communicate product strategy clearly to leadership, cross-functional teams, and external stakeholders.
Required Qualifications
- 4+ years of product management experience, with a meaningful portion in health-tech or healthcare services.
- Demonstrated 0→1 product experience—you have taken a product from an idea or early concept to a shipped, scaled solution.
- Startup experience: you are comfortable with ambiguity, move fast, and know how to make smart tradeoffs with limited resources.
- Direct experience participating in a B2B sales motion with MCOs or health plans—you have sat in on sales calls, shaped go-to-market positioning, or helped close deals.
- Strong understanding of the Medicaid managed care landscape, including how MCOs operate, what drives their purchasing decisions, and how members interact with the care system.
- Exceptional communication skills—you can present a product vision to a C-suite buyer and write a clear PRD with equal confidence.
- A genuine commitment to improving health outcomes for underserved populations.
Preferred Qualifications
- Experience with Medicare, dual-eligible (D-SNP), or Medicaid/Medicare integration programs.
- Familiarity with care management workflows, clinical data (claims, ADT, labs), or interoperability standards (HL7/FHIR).
- Background in or exposure to quality measurement frameworks (HEDIS, CAHPS, Star Ratings).
- Experience working with government programs, public benefits, or safety-net populations.
Additional Information
- Meaningful work and a strong shared sense of mission.
- Remote-friendly work environment with a dog-friendly office in Downtown Brooklyn. The team meets in-person for optional retreats a few times per year.
- 20 Days of PTO.
- 4% 401K match.
- $10k lifetime spend towards Carrot Fertility.
- Excellent Medical, Dental and Vision options.
- Other health and mental health focused benefits and perks.
- Compensation bands reference the 75th percentile of compensation for companies of this nature. Expected compensation for the role as scoped is
$180,000 - $220,000
and will be based on how a candidate matches to the internal leveling guide.
- The organization is committed to building a diverse and inclusive team, and welcomes applicants from all backgrounds and abilities.
- The company is currently accepting applications from the states where an established entity exists, which includes California, Colorado, District of Columbia, Florida, Georgia, Illinois, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Texas, Virginia, and Washington.
- For roles with access to confidential employee or customer information, a background check may be conducted following a conditional offer. All background checks are handled in accordance with applicable laws, including the Fair Credit Reporting Act (FCRA).
*The hiring company is an equal opportunity employer committed to building a diverse and inclusive team.*
