
System Reliability Test Engineer
Role summary
Symbotic is seeking a System Reliability Test Engineer to troubleshoot, repair, and validate its AI-powered robotic automation systems used in supply chain logistics. This field-based role involves becoming a system expert, performing repairs on mechanical, electrical, and pneumatic components, and supporting commissioning, testing, and operations teams. Responsibilities include system inspections, component adjustments, PLC troubleshooting, SQL queries, test plan execution, and ensuring safety compliance. The position requires an Associate's degree or equivalent experience, a minimum of 2 years in mechanical systems maintenance, and proficiency in basic networking and troubleshooting using manuals and drawings. Travel up to 75% is expected.
Who we are
With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.
What we need
System
Reliability
T
est
E
ngineer
is
responsible for
troubleshooting, repairing, and validating
Symbotic’s
automated robotic systems.
The automated robotic
s
system
includes
Inbound and Outbound Adapter cells, Vertical Lifts, conveyors, and autonomous
bo
t
s
.
You
will become the system expert
of
Symbot
ic’s
automation, including repair/replacement of all mechanical, electrical /electronic, and pneumatic sub-syste
ms.
Provi
ding
excellent service and support
to
Symbot
ic’s
Commissioning, Testing, and Operations t
eam
s
.
What we do
The System Test Engineer is part of the Operations organization that leads preparation and readiness efforts, tasks, and testing to ensure the successful implementation of the SYM system at our new customer sites. The Customer Site Deployment organization partners cross
-
functionally and directly with our customers to drive and execute onsite structural and systems deployments, in preparation for final acceptance of the
Symbotic
system.
**What
you’ll
do**
- Perform inspections on systems associated with Automated Storage and Retrieval System of automated robotic vehicles and Automated Adapters/ Lifts.
- Support continuous operation by adjusting, calibrating, repairing, replacing, or
modifying
system components.
- Experience
and knowledge with
troubleshooting b
asic PLC (Programmable Logic Controller
)
,
running
SQL queries
,
and
e
xecut
ing
test plans using Test Rail,
Jira
ira
, SharePoint, or other collaboration methods
.
- Effective communication of schedule
impacting
problems and suggested actions, including approximate time required for corrective and emergency maintenance to
required
team members.
- Responsible for cleanup of equipment and removal of replaced parts from work areas after repairs are completed.
- Responsible for minor utility work such as machining holes,
brackets;
cutting
steel;
aligning
sensors;
attaching
Unistrut;
etc.).
- Responsible for troubleshooting, calibration, set up, and tool changes on Robotic arms.
- Responsible for continuous cleaning and adhering to 5S policies.
- Ensure that the safety commitments in compliance with OSHA,
Symbotic
, and our customers’ processes and procedures are met daily
.
- Assist
in training / onboarding of Team members as
required
.
- Other duties
assigned
.
**What
you’ll
need**
- Associate
degree or equivalent experience
or
certification
in electronics, automotive, automation, manufacturing, or equivalent field preferred.
- Minimum of 2 years’ experience in maintenance of mechanical systems
and experience in electro-mechanical highly preferred.
- Basic Excel knowledge and PowerPoint (Microsoft tools) to Importing datasets, basic chart production, running Pivot Tables, applying filters on data.
- Basic networking skills, such as an understanding of an IP address, how to find a MAC address, ping addresses, SSH into machines, etc.
- Advanced troubleshooting (
reading of
CAD drawings/maintenance manuals/user manuals/etc.)
- Ability to work
independently
of supervisor following procedures and manuals.
- Must be able to work in a dynamic environment and change
course
based on immediate business needs.
Our Environment
- Remote, field-based position
.
- Travel is
required
up
to 75% of the time
.
E
mployee
must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
- The employee is responsible
to own
a credit card and
manage
expenses personally to be reimbursed on a bi-weekly basis.
- The employee is
frequently
require
d to walk and reach with hands and arms
.
- The employee
is routinely required to
work at heights of up to 45 feet and within restrictive areas of 24 inches. to stand; climb or balance and stoop, kneel, crouch, or crawl
.
- The employee must regularly lift and/or move up to 50 pounds
.
- Must
comply with
all safety requirements and protocols, including without limitation Lock out tag out safety protocols and fall protection safety protocols
.
- Approximately 75% of time will be spent on a construction site with PPE
required
(hard hat, safety vest, steel toes, eyeglasses, ear protection, fall protection (e.g., safety harness)
.
- There will be steep stairs to climb into the stru
cture
.
You
may
be required
to routinely walk up and down stairs to navigate the automation structure.
- You will regularly be near railings that are high off the gr
ound
.
- Subject to environmental conditions, protection from weather conditions but not necessarily temperature changes. Must be capable of working in temperatures ranging from 105° to 32° Fahrenheit.
About Symbotic
Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.
We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer.
We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.
The base range for this position in the posted location is $71,000.00 - $97,900.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.
