Physical Security Analyst
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Sign up to see compensation estimateTailored Brands is a leading specialty retailer of menswear, including suits, formalwear, sportswear, and a broad selection of business casual offerings. Our brands include Men's Wearhouse, Jos. A. Bank, Moores and K&G Fashion Superstore, which offers merchandise for the entire family. We help people love the way they look and feel for their most important moments by delivering personalized products and services through our convenient network of stores and e-commerce sites.
About the Job
We currently have an exciting opportunity for a Physical Security Analyst on the Tailored Brands Loss Prevention team. The Physical Security Analyst is responsible for the daily management, analysis, and coordination of physical security work orders and related support activities across stores, offices, and supply chain facilities. This role supports key Loss Prevention systems and programs, including CCTV, fire alarms, burglar alarms, electronic article surveillance, and access control. In this role, the Physical Security Analyst will manage the full lifecycle of work orders, monitor service activity and vendor performance, analyze physical security issues and trends, and help ensure timely, cost-effective support for internal customers. This position will also assist with reporting, issue resolution, and process improvement efforts that strengthen the overall physical security program. The role will report directly to the Manager, Physical Security, and will work closely with internal business partners, field leaders, and external vendors. This is a hybrid position working onsite at the Houston Oak Park corporate office three days per week.
What You’ll Do | Key Accountabilities
- Oversee the daily intake, prioritization, coordination, and closure of physical security work orders for stores, offices, and supply chain facilities.
- Analyze physical security requests and determine the appropriate course of action based on company policies, operational needs, budget guidelines, and service urgency.
- Partner with vendors to coordinate service, monitor progress, resolve issues, and ensure timely and cost-effective completion of work.
- Evaluate vendor proposals, scopes of work, service history, and warranty coverage to validate repairs, confirm pricing, and avoid unnecessary expenses.
- Maintain and update work order management systems and related documentation to ensure accurate tracking, reporting, and visibility into physical security activity.
- Interpret lease language, landlord responsibilities, and approval requirements to support decisions related to repairs, installations, and service requests.
- Monitor physical security communications, incident follow-up items, and service requests, ensuring matters are routed, documented, and resolved appropriately.
- Administer alarm code changes, call list updates, and related access control processes in accordance with department procedures and business needs.
- Analyze work order activity, recurring service issues, and vendor performance trends to identify risks, gaps, and opportunities for improvement.
- Support reporting, budget tracking, and process improvement efforts that enhance service delivery and strengthen the overall physical security program.
- Collaborate with Loss Prevention, Store Operations, Supply Chain, Facilities, and other internal partners to support physical security needs and resolve issues in a timely manner.
- Perform other duties and support special projects related to physical security and Loss Prevention as assigned.
What You’ll Bring | Skills & Experience
- Associate degree required; bachelor's degree preferred.
- 3+ years of experience in physical security, loss prevention, facilities support, maintenance coordination, or a related field required.
- Possess strong verbal, written and interpersonal communication, and people skills.
- Proven ability to identify issues, analyze relevant information, and determine appropriate next steps within established guidelines.
- Ability to manage multiple priorities, respond with urgency, and maintain strong attention to detail in a high-volume environment.
- Dependable, proactive, and adaptable, with a strong work ethic and willingness to take on new projects and responsibilities.
- Proficiency in Microsoft Office applications including Word, Excel, and Outlook
- Ability to work collaboratively across teams and build productive working relationships with internal stakeholders and external vendors.
Please note that you do not need to qualify for all requirements to be considered. We encourage you to apply if you can meet most of the requirements and are comfortable opening a dialog to be considered.
Work Environment, Physical & Mental Demands
- Ability to sit and work at a computer keyboard for extended periods of time
- Ability to stoop, kneel, bend at the waist, and reach daily
- Able to lift and move up to 25 pounds occasionally
- Must utilize visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment
- Hours regularly 40 hours per week, as work dictates, working onsite 3 days per week at our Houston Oak Park corporate office
Benefits
This role is eligible for healthcare including medical, dental and vision, retirement savings (401k with a company match), income protection programs such as life, accident and disability insurance, paid time off for sick leave, vacation, bereavement, jury duty, and holidays, wellbeing program, commuter, adoption assistance, education assistance, legal services, and employee merchandise discounts. For more detailed information go Tailoredbrands.com/working-here/people-culture.
Work-Life Balance
We understand the demands of work, school, family, and personal responsibilities. Through our work-life resources and programs we offer services for every stage of life to help you manage the day-to-day needs. We offer programs such as:
- Meeting-Free Fridays (encouraged) | so you can catch up on work and self-development
- Summer Fridays | from Memorial Day to Labor Day so you can enjoy a head start to the weekend
- Holiday Early Departure | close out early the business day before a company observed holiday
The starting salary for this position is $50,000 – $62,000. Actual compensation within this range will be determined based on factors such as skills, experience, and qualifications. Base pay information is based on market location and may be subject to prevailing wage laws, if applicable.
Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.